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All Journal JSIKOM (Jurnal Studi Ilmu Komunikasi)
Nikita Safrina, Julia
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Arts Humanities Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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PERAN PENGGUNAAN INSTAGRAM PERUMDA TIRTA MUSI SEBAGAI MEDIA INFORMASI PELANGGAN Safrina, Julia Nikita; Nikita Safrina, Julia; Santi Zinaida, Rahma
Jurnal Prodi Ilmu Komunikasi Vol 3 No 2 (2024): Jurnal Studi Ilmu Komunikasi Mei 2024
Publisher : Program Studi Ilmu Komunikasi Fakultas Ilmu Sosial dan Politik Universitas Islam Negeri Raden Fatah Palembang

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Abstract

Instagram is a social media that is used by its users as a social resource for sharing information in the form of photos, videos and captions. One of the companies that has Instagram is Perumda Tirta Musi Palembang. With Instagram costumers can easly get information, required in complete and practical manner. The problem identified is the role of using Perumda Tirta Musi’s Instagram as a customer information. Where the data collection technique in this study used observation, documentation and interview data. The data used were analyzed qualitatively. The result in this study indicate that Perumda Tirta Musi Palembang’s Instagram social media provides convenience benefits for providing as well as being a media information for Perumda Tirta Musi’s Customer.
Co-Authors Safrina, Julia Nikita Santi Zinaida, Rahma