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p-Index From 2020 - 2025
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This Author published in this journals
All Journal Apollo: Journal of Tourism and Business
N Nurkomalasari
Unknown Affiliation
Economics, Econometrics & Finance Social Sciences

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Mapping Digital Marketing Strategy Study with Using Bibliometric Analysis Kiki Dianti; N Nurkomalasari; Fazri Wima Maulana; Kartika Puspitasari Arrochimmi; Adi Setiawan
Apollo: Journal of Tourism and Business Vol. 2 No. 1 (2024): January 2024
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58905/apollo.v2i1.295

Abstract

Technology has a big and significant impact on everyone's life. This is due to the increasing development of technology from time to time and is supported by the internet. Until now, the internet has become a necessity for society, because the internet supports all community activities in terms of communication and information, and makes it easier for everyone, whether working, studying or carrying out other activities. In this case, ever-increasing progress means that everyone can take advantage of a situation that can be called digital technology. This allows advertising targeting to the general public which is very focused on communicating with each other, tracking potential buyers and engaging them in related content. Advances in communication and network technology, especially the internet, provide the infrastructure needed for businesses that are run using the internet. The very rapid development of computer and telecommunications technology (information technology) today has resulted in a revolution in the world of trade and industry. In this research, the author used a qualitative research method with a bibliometric approach. In this bibliometric approach there are four analyses, namely, co-authoring analysis, bibliometric network visualization analysis, overlay visualization analysis, and density visualization analysis. This provides an overview and a mapping to the reader regarding a preparation related to Digital Marketing Strategy
The Influence of E-Service Quality and Service Features on Customer Trust in Gojek Application Users Fazri Wima Maulana; Kartika Puspitasari Arrochimmi; Kiki Dianti; N Nurkomalasari; Adi Setiawan
Apollo: Journal of Tourism and Business Vol. 2 No. 2 (2024): May 2024
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58905/apollo.v2i2.300

Abstract

This research was conducted to analyze the influence of E-Service Quality and Service Features on Customer Trust among Gojek application users. The data in this research was collected through distributing questionnaires and analyzed using quantitative analysis. The population taken was students at Swadaya Gunung Jati University with a sample of level 4 students. The sample taken was 208 respondents using a non-probability sampling technique, namely purposive sampling. In this study, the data was processed using SPSS version 25 with cross descriptive model analysis (Crosstab), as well as the relationship between the respondent's character and the question variables. And to test the data using validity and reliability tests. The research results show that E-Service Quality has a significant influence on Customer Trust, Service Features have a significant influence on Customer Trust, and the two variables between E-Service Quality and Service Features both have a significant influence on Customer Trust
Co-Authors Adi Setiawan Fazri Wima Maulana Kartika Puspitasari Arrochimmi Kiki Dianti