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Citizen Charter Analysis In Public Sector Agencies (Study On Military Court II-09 Bandung) Asep Hidayat; Gilang Alwasilah; Indi Ramadantica; Irma Syifa Ladista
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 21 No. 3 (2023): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/dialektika.v21i3.186

Abstract

Abstract Indonesia is a developing country in the process of becoming a developed country.one of the priorities in this process is to improve and enhance the public service sector. Improving the public service sector by making and enforcing a Public Service Declaration, which is a written statement containing obligations and promises. Which is a written statement containing obligations and promises in service standards.in service standards. So this research aims to open up further understanding of the role of the Charter / Service Pledge in public sector agencies, especially in the sector agencies, specifically in the Military Court II-09 Bandung. Approach used in is a qualitative approach with data collection in the form of interviews, observations, literature studies and data analysis techniques sampling (purposive sampling) (purposive sampling). The results of this study indicate that Public Service Announcement is in accordance with the standards of the implementation of the Military Court II-09 Bandung. Keywords: Public Sector Agencies, Service Charter/Mandate, Service Quality
Implementasi Kebijakan Netralitas TNI Dalam Berpolitik Sebagai Unsur Lembaga Pertahanan Di Pusdiklatkopassus Indi Ramadantica
Community Empowerment : Jurnal Pengabdian dan Pemberdayaan Masyarakat Vol. 2 No. 1 (2024): Community Empowerment : Jurnal Pengabdian dan Pemberdayaan Masyarakat
Publisher : Fisip UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/commen.v2i2.745

Abstract

The implementation of the political neutrality policy of the Indonesian National Armed Forces (TNI) is crucial for maintaining TNI's integrity and professionalism in Indonesia's dynamic political landscape. This article examines the implementation of neutrality policy at the Special Forces Command Training and Education Center (Pusdiklat Kopassus), focusing on political involvement, political rights of TNI members, and the effectiveness of neutrality policy. The study adopts a qualitative approach with a case study methodology, gathering data through interviews, observations, and document analysis. Findings reveal that Pusdiklat Kopassus has integrated neutrality training into its curriculum, coupled with rigorous internal oversight to ensure policy compliance. However, limitations in the political rights of TNI members may affect neutrality implementation. In conclusion, this article recommends strategies to strengthen neutrality policy to safeguard TNI's professionalism and integrity amidst Indonesia's dynamic political context.