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All Journal MIMBAR : Jurnal Penelitian Sosial Dan Politik Indonesian Journal of Social Science Research
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Implementasi Program Kota Layak Anak Di Dinas Pemberdayaan Perempuan Dan Perlindungan Anak Kota Bengkulu Syafitri, Tania; Hakim, Kahar; Nursanty
Mimbar : Jurnal Penelitian Sosial Dan Politik Vol 13 No 1 (2024): Mimbar : Jurnal Penelitian Sosial dan Politik (Juni)
Publisher : Faculty of Social and Political Sciences Universitas Prof Dr Hazairin, SH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32663/g3c45j91

Abstract

This research adopts the policy implementation theory developed by Riant Nugroho (2017) and analyzed using Van Metter and Van Horn theory, focusing on the implementation stages, and referring to Bengkulu City Regional Regulation Number 11 of 2021 concerning the Implementation of a Child Decent City. The aspects that are the focus of the research involve socialization of KLA programs, monitoring the implementation of KLA, coordinating the mobilization of fund resources and KLA facilities and infrastructure, as well as the implementation of programs related to child protection issues, namely children's forums. The research method applied is descriptive qualitative, To strengthen the argument, the author collects data through observation, interviews, and documentation. The results showed that the implementation of the Child Decent City Program at the Women's Empowerment and Child Protection Office of Bengkulu City has not reached an optimal level. These obstacles are Regional Apparatus Organizations (OPD) which are still difficult .
Analysis of Public Service Performance at the Regional Revenue Agency (BAPENDA) of Bengkulu City Sitanggang, Sintiani O.; Hakim, Kahar; Nursanty
Indonesian Journal of Social Science Research Vol 5 No 1 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.01.26

Abstract

This article presents an analysis of public service performance at the Badan Pendapatan Daerah (Bapenda) of Bengkulu City, focusing on the collection of motor vehicle taxes and vehicle title transfer fees in 2023. In the context of this study, the effectiveness of Bapenda is analyzed across three aspects: production, quality, and efficiency, and is also examined from the dimensions of flexibility and employee satisfaction. The research method employs a descriptive-analytical approach by collecting data through observation, interviews, and analysis of related documents. The analysis results indicate that the effectiveness of Bapenda in managing regional revenue is still not optimal, particularly in terms of achieving revenue targets, service quality, and expenditure management efficiency. Although efforts have been made to verify the accountability of APBD implementation, errors in financial management by organizational units are still found. Based on these findings, it is concluded that Bapenda needs improvements in various aspects to enhance its effectiveness, including better coordination among units, increased understanding of applicable regulations, and improved employee satisfaction in performing verification tasks. The implications of this study highlight the importance of strengthening internal supervision and control in regional financial management to improve overall public service performance.
KINERJA PEGAWAI BIDANG PERLINDUNGAN DAN JAMINAN SOSIALDALAM MENGELOLA DATA TERPADU KESEJAHTERAAN SOSIAL (DTKS) DI DINAS SOSIAL KABUPATEN BENGKULU TENGAH Yulia Widya Astra; Nursanty
Mimbar : Jurnal Penelitian Sosial Dan Politik Vol 13 No 2 (2024): Mimbar : Jurnal Penelitian Sosial dan Politik (Desember)
Publisher : Faculty of Social and Political Sciences Universitas Prof Dr Hazairin, SH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32663/rxq3vh64

Abstract

The issue of employee performance in carrying out their duties and responsibilities in implementing poverty alleviation programs in the distribution of social assistance to the poor, especially in managing DTKS in Central Bengkulu Regency, is not yet on target. The aim of the research is to describe the performance of employees in the Social Protection and Security Sector in managing DTKS at the Central Bengkulu Regency Social Service. The research method used in this study uses a qualitative descriptive research approach, with informant selection techniques using purposive sampling, data collection techniques using interview, observation and documentation methods and data analysis techniques using data reduction techniques, data display (presentation) and verification techniques. . The research aspect is guided by the theory of Bernardin and Russell in (Huseno 2016) which is collaborated with Regulation Number 30 of 2019 concerning Civil Servant Performance Evaluation. The results of the research show that the performance of employees in the Social Protection and Security Sector in managing DTKS at the Central Bengkulu Regency Social Service is quite good although there are still deficiencies in several aspects of employee performance indicators. The obstacles in this case can be seen firstly, secondly, the quality sub-aspect, the cost sub-aspect, and thirdly, the commitment sub-aspect.
Analysis of Public Service Performance at the Regional Revenue Agency (BAPENDA) of Bengkulu City: (A Case Study on Motor Vehicle Tax Collection and Motor Vehicle Transfer Fee in 2023) Sitanggang, Sintiani O.; Hakim, Kahar; Nursanty
Indonesian Journal of Social Science Research Vol. 5 No. 1 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.01.26

Abstract

This article presents an analysis of public service performance at the Badan Pendapatan Daerah (Bapenda) of Bengkulu City, focusing on the collection of motor vehicle taxes and vehicle title transfer fees in 2023. In the context of this study, the effectiveness of Bapenda is analyzed across three aspects: production, quality, and efficiency, and is also examined from the dimensions of flexibility and employee satisfaction. The research method employs a descriptive-analytical approach by collecting data through observation, interviews, and analysis of related documents. The analysis results indicate that the effectiveness of Bapenda in managing regional revenue is still not optimal, particularly in terms of achieving revenue targets, service quality, and expenditure management efficiency. Although efforts have been made to verify the accountability of APBD implementation, errors in financial management by organizational units are still found. Based on these findings, it is concluded that Bapenda needs improvements in various aspects to enhance its effectiveness, including better coordination among units, increased understanding of applicable regulations, and improved employee satisfaction in performing verification tasks. The implications of this study highlight the importance of strengthening internal supervision and control in regional financial management to improve overall public service performance.
Co-Authors Hakim, Kahar Sitanggang, Sintiani O. Syafitri, Tania Yulia Widya Astra