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All Journal Jurnal EduHealth Jurnal Riset Ilmu Kesehatan Umum dan Farmasi
Jagentar Perlindungan Pane
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Gambaran Tingkat Kepuasan Layanan Pasien BPJS Di Klinik Pratama Santa Elisabeth Medan Tahun 2023 Samfriati Sinurat; Jagentar Perlindungan Pane; Juwita Br. Siahaan
Jurnal Riset Ilmu Kesehatan Umum dan Farmasi (JRIKUF) Vol. 2 No. 2 (2024): April : Jurnal Riset Ilmu Kesehatan Umum dan Farmasi (JRIKUF)
Publisher : LPPM STIKES KESETIAKAWANAN SOSIAL INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57213/jrikuf.v2i2.187

Abstract

Satisfaction is an indicator used in determining the standard of a health facility. The quality of a service is closely related to customer satisfaction, this happens because service quality can create a good relationship between consumers and an agency, in the long run this relationship can make agencies understand how to meet consumer needs. The purpose of this study was to describe the level of satisfaction with BPJS patients' health services at Primary clinics in 2023. This research is descriptive in nature, with a cross-sectional design. The research population is unknown where a sample of 45 people, and taken based on purposive sampling techniques. Data collection was carried out directly to respondents using interview techniques. The results showed that the satisfaction level of Primary clinic users was very satisfied by 62.2%, satisfied by 20.0% while quite satisfied by 2.2% was dissatisfied15.6 It is hoped that the Primary clinic can further improve the quality of service quality by providing enough doctor time and nurses serving patients.
Compliance Of Diabetes Mellitus Patients In Controlling Blood Sugar Levels In Dahana Village, Sub-District Bawolato 2021 Jagentar Perlindungan Pane; Ice Septriani Saragih; Nurtalenta Lafau
Jurnal EduHealth Vol. 13 No. 01 (2022): Jurnal EduHealth, April - September 2022
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (247.235 KB)

Abstract

Diabetes mellitus is a metabolic disorder that occurs due to hyperglycemia that occurs due to abnormalities in insulin secretion, insulin work, or excess. Diabetes mellitus is a collection of symptoms that arise in a person caused by an increase in blood glucose levels. This research aims to see an overview of the level of Diabetes Mellitus patients in controlling blood sugar levels in Dahana village, Bawlato sub-district in 2021. The sampling technique was total sampling. With a total of 30 respondents. The measuring tool is a questionnaire. The results showed that the most respondents who suffered from diabetes mellitus aged 40-45 years were 14 people (46.7%). the most female respondents were 16 people (53.3%). most of the respondents were disobedient as many as 18 people (60.0%). From this research,
Co-Authors Ice Septriani Saragih Juwita Br. Siahaan Nurtalenta Lafau Samfriati Sinurat