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All Journal Jurnal Anestesi: Jurnal Ilmu Kesehatan dan Kedokteran Medical Laboratory Journal
Herlin Sinay
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Health Professions Nursing Physics Public Health

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Hubungan Kualitas Pelayanan Administrasi Dengan Kepuasan Pasien Di Wilayah Kerja Puskesmas Piru Kabupaten Seram Bagian Barat Tahun 2023 Abd. Rijali Lapodi; Herlin Sinay; Zulfikar Lating; Ilyas Ibrahim; Muhamad Adi Sasono
Medical Laboratory Journal Vol. 1 No. 4 (2023): December : Medical Laboratory Journal
Publisher : LPPM STIKES KESETIAKAWANAN SOSIAL INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57213/caloryjournal.v1i4.37

Abstract

Patient satisfaction is still an important issue in relation to administrative services as an indicator of improving the quality of service to patients. Therefore, the quality of administrative services needs to be paid attention to in order to have a positive impact on patient perceptions and experiences. This study aims to determine the level of satisfaction with several indicators of the relationship between the quality of administrative services, namely physical evidence (tangible), reliability, responsiveness, assurance, sympathy (empathy) with patient satisfaction in the Piru Health Center Working Area, Seram Regency. West Region. The type of research used was analytical observational with a cross sectional design with a sample size of 44 people. Data collection was carried out through primary data, namely data taken from the results of patient questionnaire answers and secondary data, namely data taken from initial research data collection. Data were analyzed univariately and bivariately using the chi square statistical test. The univariate test results of this research show that several indicators of the quality of administrative services are classified as quite good. Meanwhile, the results of the bivariate test of the relationship between the quality of administrative services and patient satisfaction prove a significant result, namely with a value (p < a = 0.05). each indicator of the quality of administrative services with patient satisfaction, each indicator of physical evidence (tangible) with a p value = 0.000, reliability indicators with a p value = 0.000, responsiveness indicators with a p value result = 0.000, assurance with a p value = 0.000, empathy with a p value = 0.000. The conclusion of this research is that there is a very significant relationship between the quality of administrative services and patient satisfaction in the Piru Health Center Working Area, West Seram Regency. It is hoped that the Telaga Village Pustu will pay more attention to administrative services to patients so that the services provided can meet the level of patient satisfaction better in the future.
Hubungan Pengetahuan dan Sikap Personal Higiene Remaja Putri Saat Menstruasi dengan Kejadian Infeksi Saluran Repoduksi Kecamatan Seram Barat Herlin Sinay; Ety Dusra; Desy Vralenda Manuputty
Jurnal Anestesi Vol. 3 No. 1 (2025): Jurnal Anestesi: Jurnal Ilmu Kesehatan dan Kedokteran
Publisher : Stikes Kesdam IV/Diponegoro Semarang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59680/anestesi.v3i1.1799

Abstract

The prevalence of Reproductive Tract Infections (RTIs) in Indonesia remains quite high. This is primarily due to the poor personal hygiene practices of most adolescents. Objective: This study aims to determine the relationship between knowledge and attitudes with personal hygiene behavior during menstruation among adolescent girls in Manipa Hamlet, Piru Village, West Seram District. Methodology: This research employs a quantitative approach with a cross-sectional study design. The sampling technique used is total sampling. Data were collected using a questionnaire measuring knowledge, attitudes, and personal hygiene behavior during menstruation. Data analysis was conducted using univariate and bivariate analysis and statistical analysis using the chi-square test, with a significance level (p-value).
Co-Authors Abd. Rijali Lapodi Desy Vralenda Manuputty Ety, Dusra Ilyas Ibrahim Lating, Zulfikar Muhamad Adi Sasono