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All Journal Vitamedica: Jurnal Rumpun Kesehatan Umum Sevaka: Hasil Kegiatan Layanan Masyarakat Jurnal Praba: Jurnal Rumpun Kesehatan Umum
Diah Karlina
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Agriculture, Biological Sciences & Forestry Humanities Education Engineering Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

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Hubungan Kualitas Dashboard Manajemen Rumah Sakit Dengan Kecepatan Pengambilan Keputusan Manajerial Pada Rumah Sakit Islam Malahayati Medan Tahun 2026 Diah Karlina
VitaMedica : Jurnal Rumpun Kesehatan Umum Vol. 4 No. 3 (2026): Juli : VitaMedica : Jurnal Rumpun Kesehatan Umum
Publisher : STIKES Columbia Asia Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62027/vitamedica.v4i3.804

Abstract

The rapid digital transformation of Indonesian hospitals has positioned management dashboards as strategic instruments to support evidence-based managerial decision-making. However, the extent to which the quality of hospital management dashboards influences the speed of managerial decision-making has not been sufficiently examined in Indonesian tertiary hospitals. This study aimed to analyze the relationship between the quality of the hospital management dashboard and the speed of managerial decision-making at Malahayati Islamic Hospital Medan in 2026. A quantitative analytical study with a cross-sectional design was conducted on 70 managerial staff (heads of units, heads of installations, supervisors, head nurses, and managers) selected through simple random sampling from a population of 85. Data were collected using a validated Likert-scale questionnaire (1–5) covering six dimensions of dashboard quality and four dimensions of managerial decision-making speed. Univariate, bivariate (Spearman's rank correlation), and simple linear regression analyses were performed. The results showed that 68.6% of respondents perceived the dashboard quality as good and 71.4% reported fast managerial decision-making. A significant, strong, and positive correlation was found between dashboard quality and managerial decision-making speed (r = 0.782; p < 0.001), with an R² of 0.612. The study concludes that improving dashboard quality substantially accelerates managerial decisions, supporting the DeLone & McLean Information System Success Model in the Indonesian hospital context.
Pengaruh Implementasi Rekam Medis Elektronik Dan Literasi Digital Petugas Terhadap Efisiensi Pelayanan Rawat Jalan Diah Karlina
VitaMedica : Jurnal Rumpun Kesehatan Umum Vol. 4 No. 3 (2026): Juli : VitaMedica : Jurnal Rumpun Kesehatan Umum
Publisher : STIKES Columbia Asia Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62027/vitamedica.v4i3.805

Abstract

Digital transformation of hospitals in Indonesia has accelerated following the Ministry of Health Regulation No. 24 of 2022 that mandates the adoption of Electronic Medical Records (EMR) in every healthcare facility. Nevertheless, the effectiveness of EMR in improving outpatient service efficiency remains inconsistent because it depends heavily on the digital literacy of health workers. This study aims to analyze the effect of EMR implementation and staff digital literacy on outpatient service efficiency at Mitra Sejati General Hospital. This research employed a quantitative analytical design with a cross-sectional approach. The population comprised 120 outpatient staff, and 92 respondents were selected through simple random sampling. Data were collected using a validated Likert-scale questionnaire (1–5) and analyzed through univariate, bivariate, and multiple linear regression tests supported by classical assumption testing. The results indicated that EMR implementation (β = 0.412; p = 0.000) and digital literacy (β = 0.368; p = 0.000) had a positive and significant effect on outpatient service efficiency, both partially and simultaneously (F = 58.734; p = 0.000), with an Adjusted R² of 0.559. The findings imply that strengthening EMR governance and continuous digital literacy training are strategic interventions for improving outpatient service efficiency in Indonesian hospitals.
Peningkatan Kapasitas Sumber Daya Manusia Dalam Optimalisasi Rekam Medis Elektronik Dan Dashboard Manajemen Untuk Mendukung Transformasi Digital Pelayanan Diah Karlina
Sevaka : Hasil Kegiatan Layanan Masyarakat Vol. 4 No. 2 (2026): Mei : Sevaka : Hasil Kegiatan Layanan Masyarakat
Publisher : STIKES Columbia Asia Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62027/sevaka.v4i2.806

Abstract

Digital transformation of hospital services requires health workers who are competent in operating Electronic Medical Records (EMR) and management dashboards. However, preliminary observation at RSU Mitra Sejati Medan indicated that the utilization of EMR and management dashboards had not been optimal because of the limited digital literacy of health workers and administrative staff. This community service program aimed to improve the capacity of hospital human resources in operating EMR, interpreting management dashboards, and supporting data-driven decision making. The program was conducted from March to June 2026, involving 40 participants consisting of unit heads, installation heads, supervisors, medical record officers, nurses, and administrative staff. The methods used were interactive lectures, workshops, simulations, case studies, hands-on practice, and three months of mentoring. Evaluation was carried out through pre-test, post-test, practical observation, and satisfaction questionnaire. The results showed that the average knowledge score increased from 58.6 to 84.9 (44.9% improvement), 92.5% of participants were able to operate basic EMR features, 87.5% were able to interpret management dashboards, and the satisfaction level reached 93.4%. This program contributed to strengthening digital health literacy and hospital readiness for digital transformation.
Co-Authors Ratih Widya Wati Gultom