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All Journal Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Wawasan : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan
Siti Sofia Sari
Unknown Affiliation
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Analisis Tingkat Implementasi Good Corporate Governance Pada PT. Bank Aceh Syariah KC Bireuen M. Iqbal; Farhan Miswari; Gina Fadhila; Siti Sofia Sari; Rifdah Atika Pasaribu
Wawasan : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Vol. 2 No. 2 (2024): April : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan
Publisher : Fakultas Teknik Universitas Maritim AMNI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58192/wawasan.v2i2.1831

Abstract

This article aims to analyze the level of implementation of good corporate governance (GCG) at PT. Bank Aceh Syariah KC Bireuen through a qualitative approach using the interview method. Qualitative research methods are used to gain an in-depth understanding of GCG practices in Islamic financial institutions. This research involved interviews with parties related to the organization, one of whom was the bank's staff. The data collected was analyzed to evaluate the extent to which GCG has been implemented in various aspects of the company, such as Transparency (Information Openness), Accountability (Accountability), Responsibility (Accountability), Fairness (Fairness), Professional, Shariah Compliance. The results of this analysis are expected to provide a comprehensive picture of the level of GCG implementation at PT. Bank Aceh Syariah KC Bireuen and potential improvements that can be made. This research is expected to contribute to stakeholders in understanding the importance of GCG in improving company performance and public trust.
Strategi Meningkatkan Kualitas Pelayanan Melalui BSI Mobile Pada Bank Syariah Indonesia KC Medan Aksara Siti Sofia Sari
Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Vol. 3 No. 3 (2023): NOVEMBER : JURNAL ILMU MANAJEMEN, EKONOMI DAN KEWIRAUSAHAAN
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimek.v3i3.2255

Abstract

Technological developments have resulted in a shift in people's frequency of transactions. For companies operating in the banking services sector, providing customer satisfaction is a basic thing that should not be ignored. Therefore, banks must improve service quality and have digital-based service innovations. The purpose of this research is to determine BSI Mobile services in an effort to improve service quality at BSI KC Medan Aksara. The method used in this research is a qualitative descriptive method by collecting data through the author's observations. The results of this research show that BSI Mobile is a super application owned by BSI because it not only has transaction features but also provides sharia features that can make transactions easier for customers. With BSI Mobile, customers can make transactions independently via BSI Mobile without having to go to a bank branch or ATM. Apart from that, the presence of BSI Mobile reduces customer queues at the banking hall, increases the number of transactions via BSI e-channels and makes service quality effective and efficient.
Co-Authors Farhan Miswari Gina Fadhila M. Iqbal Rifdah Atika Pasaribu