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Journal : Logistic and Operation Management Research

Food Stall Operations Practices in a Province-Based Food Park in the Philippines Briones, Jesus P; De Mesa, Fides C; Gamalando, Mildred D; Seco, Eric G; Verano, Joanna Paula E
Logistic and Operation Management Research (LOMR) Vol. 4 No. 1 (2025): Logistic and Operation Management Research (LOMR)
Publisher : Research Synergy Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/lomr.v4i1.3063

Abstract

Food parks have been on the rise for several years, offering small business owners an opportunity to cater to consumers’ diverse food preferences. This study assessed food stall operations practices in a province-based food park in the Philippines. Using a quantitative-descriptive research design, the study examined the operational practices and challenges of 76 food stall businesses located in the subject food park. A self-structured questionnaire in Google Forms was distributed online to the respondents via a group chat set up by the food park operator. Data analysis included frequency distribution, percentage, weighted mean, and multiple regression. Findings revealed that food stall operators effectively practiced strategies in operation management and revenue generation, customer engagement and regulatory compliance, while financial planning and sustainability, and competitive market positioning were areas that needed improvement. Moreover, respondents experienced moderate operational challenges, highlighting the need for effective strategies to address such challenges. Additionally, a strong correlation between location and mobility and operational challenges in terms of regulatory compliance was revealed, underscoring the importance of strategic location in reducing operational barriers for the survival of food stall businesses. However, other food stall operations practices were not significantly related to operational challenges. In light of these findings, the study proposed strategies to boost profitability, operational efficiency, and resilience in food stall businesses, emphasizing the importance of strategic planning and best practices for the success and development of the food park industry.
Stakeholder Satisfaction Level in the Delivery of Services of a Fish Port Complex in the Philippines Briones, Jesus; Danganan, Rogelio P; Macalalad, Lloyd M; Crodua, Marlon T; Bautista, Arman Glen M; Verano, Joanna Paula E
Logistic and Operation Management Research (LOMR) Vol. 4 No. 2 (2025): Logistic and Operation Management Research (LOMR)
Publisher : Research Synergy Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/lomr.v4i2.3055

Abstract

Fish port complexes play a crucial role in the post-harvest fisheries sector, serving as central hubs for landing, processing, and distributing fish products. This study assessed stakeholder satisfaction with service delivery at a fish port complex in the Philippines, focusing on 325 stakeholders (fish brokers, buyers, and ice dealers/ crushers). Employing a mixed-methods approach, combining both quantitative and qualitative research designs, data were collected through an adapted questionnaire administered face-to-face with respondents, along with semi-structured interviews to capture in-depth qualitative insights. The quantitative data were analyzed using frequency, percentage, weighted mean, and Pearson correlation coefficient. Thematic analysis was employed to analyze the qualitative responses, identifying key themes and recurring patterns within the data. The findings revealed that stakeholders were satisfied with the services delivered at the fish port complex in terms of billing, payment, accreditation and renewal of permits, as well as the issuance of permits to conduct business. Furthermore, perceptions of respondents in the four service areas showed no significant differences across demographic profile, indicating that improvements in these areas would likely benefit all stakeholders. However, challenges including billing and payment issues, bureaucratic delays, slow processing, and complex permit processes have negatively impacted satisfaction of the fish brokers. Based on these findings, the study proposed strategies to enhance the service quality of the fish port complex. These improvements are also deem essential for other fish port complexes aiming to enhance its operational efficiency, build stakeholder trust, and ensure the sustainable development of the fisheries sector.