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All Journal Kontribusi: Jurnal Penelitian dan Pengabdian Kepada Masyarakat Economics and Business Journal
Azis, Fadli
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Computer Science & IT Economics, Econometrics & Finance Education Engineering Health Professions Law, Crime, Criminology & Criminal Justice

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The Effect of e-Service Quality And e-Satisfaction on e-Loyality at Mandar Coklat Shop Macoa Azis, Fadli
Economics and Business Journal (ECBIS) Vol. 1 No. 2 (2023): January
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (358.46 KB) | DOI: 10.47353/ecbis.v1i2.7

Abstract

This study aims to find out how the effect of e-service quality on e-loyalty through e-satisfaction at Mandar Coklat Shop Macoa. The population in this study were customers at Mandar Coklat Shop Macoa the sample used was 60 customers. Data collection was carried out using the questionnaire method which was distributed via Google from. The data analysis technique used is partial least squares (PLS) using measurement model analysis (outer model) and structural model analysis (inner model) where the research results show a direct effect of E-Service (X) on E-Loyalty (Y), where from the results of the statistical test the result is a p-value (0.011) <0.05, which means that the p-value is less than the significance level of 0.05 so that there is a direct effect of E-Service on E -Loyalty.
Sosialisasi Pencegahan dan Penanganan Kekerasan di Satuan Pendidikan (PPKSP) Rahayu, Yayu Sri; Bulan, Deanty Rumandang; Radiansyah, Rifi Rivani; Azis, Fadli
Kontribusi: Jurnal Penelitian dan Pengabdian Kepada Masyarakat Vol. 5 No. 2 (2025): Mei 2025
Publisher : Cipta Media Harmoni

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53624/kontribusi.v5i2.574

Abstract

Latar Belakang: Kekerasan di lingkungan pendidikan menjadi isu yang semakin mendapat perhatian di Indonesia. Berdasarkan data terbaru dari Komisi Perlindungan Anak Indonesia (KPAI), hingga Oktober 2023 tercatat 1.478 kasus kekerasan terhadap anak. Tujuan: Program ini bertujuan meningkatkan pemahaman dan kesadaran siswa serta tenaga pendidik terhadap pencegahan dan penanganan kekerasan di sekolah. Metode: Metode yang digunakan adalah service learning (SL), yaitu pendekatan pembelajaran berbasis pengalaman yang mengintegrasikan aktivitas akademik dengan keterlibatan sosial. Hasil: Hasil menunjukkan peningkatan pemahaman peserta mengenai bentuk kekerasan, mekanisme pelaporan, serta strategi pencegahan dan intervensi di sekolah. Selain itu, kegiatan ini mendorong kesadaran tenaga pendidik dalam menciptakan lingkungan belajar yang aman dan inklusif. Kesimpulan: Program ini berkontribusi pada pencegahan kekerasan di pendidikan, selaras dengan Tujuan Pembangunan Berkelanjutan (TPB) poin 16 dan Permendikbudristek No. 46 Tahun 2023, serta menjadi model bagi perguruan tinggi lain dalam pengabdian masyarakat berbasis edukasi dan advokasi perlindungan anak.
Co-Authors Bulan, Deanty Rumandang Radiansyah, Rifi Rivani Yayu Sri Rahayu, Yayu Sri