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An inquiry smart chatbot system for Al-Zaytoonah University of Jordan Al-Madi, Nagham Azmi; Abu Maria, Khulood; Al-Madi, Mohammad Azmi; Abu Maria, Eman
Bulletin of Electrical Engineering and Informatics Vol 13, No 4: August 2024
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/eei.v13i4.7645

Abstract

Chatbots are important in artificial intelligence (AI) and natural language processing (NLP). The development of the chatbot is viewed as a continuous issue in the field. This is suitable for Arabic chatbots that are not widely available. This study aims to fill the gap in Arabic chatbot development by creating an Arabic chatbot system for university admissions. The system uses a deep neural network model and a manually constructed dataset for conversation pairings, utilizing the Jordanian Arabic dialect from Al-Zaytoonah University of Jordan’s (ZUJ) website. The system efficiently answers most user queries, improving the counseling experience and reducing workload in the admissions department. The adoption of this system also minimizes website traffic congestion. The study contributes to the improvement of Arabic chatbot technology by creating a deep learning-based system optimized for university admissions, demonstrating its potential impact in the Arabic-speaking context. Future research can further enhance the system’s capabilities and its applicability in other disciplines.
AI-integrated pharmacy systems: bridging technology, ethics, and patient care El-Dalahmeh, Adi; Nedal, Nevien; Abu Maria, Khulood; Abu Tarboosh, Sara
International Journal of Advances in Applied Sciences Vol 14, No 4: December 2025
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijaas.v14.i4.pp1305-1321

Abstract

The operation of pharmacy systems undergoes transformation through artificial intelligence (AI), which advances from manual procedures to intelligent adaptive tools. These technologies enhance daily operations through prescription verification, drug interaction alerts, and inventory management while decreasing human mistakes. Through AI, patients gain access to customized medication recommendations, automatic appointment alerts, and virtual support services. The advancement of technology creates multiple new difficulties for healthcare systems. The increasing integration of AI in healthcare creates growing concerns about data privacy alongside algorithmic bias and the requirement for decision-making explanations. This paper evaluates AI systems against conventional pharmacy methods through an assessment of their precision and speed and their impact on patient safety and ethical preparedness. The adoption of AI systems requires strong ethical protections together with defined regulatory frameworks to maintain human clinical decision-making authority in patient care.