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OPTIMIZATION INVENTORY MANAGEMENT AT SHOPEE INDONESIA: KEY TO IMPROVING EFFICIENCY AND CUSTOMER SATISFACTION Rizki Agung Ramadani; Berliyana Kesuma Hati; Zefri Setiawan
Jurnal Media Akademik (JMA) Vol. 2 No. 9 (2024): JURNAL MEDIA AKADEMIK Edisi September
Publisher : PT. Media Akademik Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62281/v2i9.750

Abstract

Inventory management system is a crucial component in e-commerce, including on the Shopee Indonesia platform. This study aims to evaluate the effectiveness of the current system and identify existing and proposed practices to improve Shopee's operational efficiency. The results of the analysis show that the inventory management system in Shopee Indonesia has been designed to support the smooth flow of goods. However, based on interviews with several warehouse managers and users, there are several challenges in realizing the expected practices, such as less than optimal product tracking and data handling that requires regular updates. Shopee uses sophisticated technology to manage inventory, but there are opportunities to improve data accuracy and responsiveness to changes in market demand. Among the existing practices, the use of algorithms for demand prediction shows positive results, but the implementation of these practices still requires adjustments. This study proposes several strategic steps, including improving serious system integration between inventory management and sales systems, as well as continuous training for employees. In addition, improving the real-time monitoring system will support better and faster decision making in terms of procurement and delivery of goods. Overall, although the inventory management system in Shopee Indonesia has shown effectiveness in many aspects, this study emphasizes the need for innovation and implementation of best practices to overcome existing weaknesses. Thus, it is expected that there will be a significant increase in operational efficiency, which will have a positive impact on user experience and customer satisfaction.
WAREHOUSING AND INVENTORY MANAGEMENT ANALYSIS : CASE STUDY TESLA. INC Rizki Agung Ramadani; Berliyana Kesuma Hati; Zefri Setiawan
Jurnal Media Akademik (JMA) Vol. 2 No. 9 (2024): JURNAL MEDIA AKADEMIK Edisi September
Publisher : PT. Media Akademik Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62281/v2i9.773

Abstract

Tesla’s innovative techniques for supply chain management and inventory control have positioned it as a leader in the electric vehicle industry. This paper explores the prevailing practices and proposes new strategies to address the challenging situation in Tesla’s inventory management. Key areas of concern include enhancing dealer collaboration, implementing advanced forecasting strategies, implementing hybrid inventory versions, and leveraging automation. The study also emphasizes the importance of robust sustainability and disaster management. The proposed solutions aim to improve accuracy, performance, and resilience while aligning with Tesla’s commitment to innovation and environmental obligations. The analysis highlights the challenging situation, benefits, and implications for stakeholders, including suppliers, clients, and the organization itself. Robust implementation of these strategies will enhance inventory stability, operational performance, and sustainability, thereby aiding Tesla’s long-term fulfillment in the competitive market.