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All Journal Jurnal Administrasi Karya Dharma
Santi, Lila
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Social Sciences

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Pengaruh Koordinasi Terhadap Pengelolaan Arsip Pada Dinas Perhubungan Kabupaten Merauke Santi, Lila
Jurnal Administrasi Karya Dharma Vol. 3 No. 2 (2024): Jurnal Administrasi Karya Dharma (September 2024)
Publisher : Sekolah Tinggi Ilmu Administrasi Karya Dharma

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Abstract

Coordination is needed in the process of carrying out work in an organisation, where there is a process of regulating and combining interests that are useful in achieving common goals. Good coordination will ultimately provide maximum work results because the entire work process in an agency can be carried out properly. One of the work processes in an agency is records management, which is one of the important aspects of office work. Records management in Merauke Regency Transportation Office has not been carried out effectively and efficiently. This can be seen from the delay in filing the letters and the lack of storage space for the archives, resulting in the amalgamation of different types of letter archives. The purpose of this study was to see the effect of coordination on archive management at the Merauke Regency Transportation Office. This research uses an associative method with a total research sample of 54 people. Data was collected through literature review and field study. The field study was conducted by direct observation and questionnaire. The results showed that there was an effect of coordination on archive management at Merauke Regency Transportation Office, so it could be concluded that Ho was rejected and Ha was accepted.
Kualitas Pelayanan Administrasi Pada Kelurahan Kamahedoga Kabupaten Merauke Santi, Lila; Herman Christian Maria Sebastian Rumlus
Jurnal Administrasi Karya Dharma Vol. 4 No. 2 (2025): Jurnal Administrasi Karya Dharma (September 2025)
Publisher : Sekolah Tinggi Ilmu Administrasi Karya Dharma

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Abstract

Public administration services at the village level play an important role in meeting the needs of the community, including the issuance of identity documents. This study was conducted in Kamahedoga Village, Merauke Regency, to determine the quality of administrative services and the factors that support and hinder them. This study used a qualitative descriptive approach with data collection techniques through interviews, observation, and documentation. The results showed that the quality of service at the Kamahedoga village office was fairly good, supported by adequate facilities and responsive staff. However, there are still obstacles in the form of low employee discipline, delays in completing documents, and a lack of transparency. Supporting factors include daily duty rosters and periodic evaluations, quick responses to community complaints, community trust in the legality of documents, orderly and systematic archive management, and good ethics and attitudes in service. Meanwhile, the inhibiting factors are low employee discipline, insufficient number of employees, lack of daily supervisors, lack of some supporting facilities, and issues of unfairness in the distribution of social assistance funds.
Co-Authors Herman Christian Maria Sebastian Rumlus