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All Journal El-Mujtama: Jurnal Pengabdian Masyarakat El-Mujtama: Jurnal Pengabdian Masyarakat
Purba, Quen Kholisa
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Religion Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

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Analisis Tingkat Pengetahuan dalam Pemanfaatan Layanan Mobile JKN Nurhidayah, Nurhidayah; Purba, Quen Kholisa; Nugraha, Raihan; Gurning, Fitriani Pramita
El-Mujtama: Jurnal Pengabdian Masyarakat Vol 4 No 2 (2024): El-Mujtama: Jurnal Pengabdian Masyarakat
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmujtama.v4i2.4702

Abstract

the JKN mobile application is an application that can be accessed via a smartphone. The JKN mobile application is the latest innovation from Health BPJS in improving a service to the community, especially in the health sector, but many people have not used this application to find out the services and knowledge of the community using the JKN mobile application service and to examine the effectiveness of using the JKN mobile application for the community writing this journal article using the article search method using two databases, namely Google Scholar and PubMed Health with the keyword service utilization, mobile JKN. mandatory application of health services in Indonesia through digitization which also facilitates membership registration to obtain health services in the form of individual health counseling, immunization, family planning and effective health screening, so that people in Indonesia will be evenly distributed or at least reach 98% can become participants by using JKN mobile as the quality of health services. The quality of mobile JKN health services raises the satisfaction of health service users. the results of the research by experts show that mobile health insurance has satisfactory quality for its use. However, many people still don't know about this JKN application. Keywords: Utilization of services, Mobile JKN, Health
Analisis Tingkat Pengetahuan dalam Pemanfaatan Layanan Mobile JKN Nurhidayah, Nurhidayah; Purba, Quen Kholisa; Sitorus, Rehana Nugraha B.; Gurning, Fitriani Pramita
El-Mujtama: Jurnal Pengabdian Masyarakat  Vol. 4 No. 2 (2024): El-Mujtama: Jurnal Pengabdian Masyarakat
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmujtama.v4i2.1002

Abstract

The mobile JKN application is the latest innovation from BPJS health in improving services to the public, especially in the health sector, which can be accessed through smartphones. However, many people still do not utilize this application. This study aims to determine the utilization of the mobile JKN application and measure its effectiveness in improving public health services. The method of writing this journal involves searching for articles through Google Scholar and PubMed with the keywords "utilization of mobile JKN services". This application allows membership registration and provides health services such as health counseling, immunization, family planning, and health screening effectively. Thus, it is expected that through this digitalization, at least 98% of the population in Indonesia can become mobile JKN participants, ensuring equal quality of health services. Research results from experts also show that the use of mobile JKN has satisfactory quality for its users, although many people are still unaware of the existence of this application. 
Co-Authors Fitriani Pramita Gurning Nugraha, Raihan Nurhidayah Nurhidayah Sitorus, Rehana Nugraha B.