A, Khalisa Salma
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Optimasi Remote Moderated Usability Testing Pada Low-Fidelity Prototype Dari E-Commerce Dengan Wawancara Pada Generasi Z Di Indonesia Kelana, Bayu; L.R., Alya Firyal; Firmansyah, Frans; A, Khalisa Salma
Jutis (Jurnal Teknik Informatika) Vol. 11 No. 1 (2023): Jutis (Jurnal Teknik Informatika)
Publisher : Universitas Islam Syekh Yusuf

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33592/jutis.v11i1.3281

Abstract

The research aims to optimize the remote moderated usability testing on low-fidelity prototype of e-commerce with the interview among Indonesia’s generation Z. To achieve this objective, the research compares the number of negative findings from usability testing between remote moderated usability testing only and with additional interview. The usability testing was conducted online with think-aloud protocol, to five undergraduate students in Jabodetabek area, Indonesia. Qualitative data recorded in video, were observed, processed, and analyzed to obtain findings with negative sentiment. Usability testing with additional interview can increase the negative findings by 100%. Therefore, the interview technique significantly can be used to optimize the remote moderated usability among Indonesia’s generation Z.