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All Journal Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Susangka, Tatang Hardi
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Economics, Econometrics & Finance

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Innovation of online-based periodic salary increase services in the Bandung city personnel and human resources development agency Widiati, Eviana; Dinata, Ihsan Ratma; Susangka, Tatang Hardi; Fauziah, Riska; Hasanah, Vina Febriyanti
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 4 No. Spesial Issue 5 (2022): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (523.522 KB) | DOI: 10.32670/fairvalue.v4iSpesial Issue 5.2138

Abstract

Public service is the government's responsibility to its citizens as mandated by the 1945 Constitution. The Bandung City Personnel and Human Resources Development Agency is a government agency that provides public services. To improve services, the Bandung City Personnel and Human Resources Development Agency has made innovations in the Personnel Information System. This Personnel Information System Program includes several integrated features. The author chooses to focus on the online-based periodic salary increase service features. The purpose of this study is to determine whether this online-based periodic salary increase service innovation meets the characteristics of successful innovation. Using the theory of Everett M. Rogers which has five factors, namely relative advantage, compatibility, complexity, trialability, and observability. The research method used is descriptive qualitative research by collecting the required data, both primary and secondary data from interviews, observations, documentation, and literature studies. The results of the study indicate that the online-based periodic salary increase service innovation at the Bandung City Personnel and Human Resources Development Agency can be stated to have fulfilled the service innovation factors, making it more effective and efficient.
Co-Authors Dinata, Ihsan Ratma Fauziah, Riska Hasanah, Vina Febriyanti Widiati, Eviana