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Innovation as a Tool to Improve Public Service Delivery: South African Government Perspective Thusi, Xolani; Mahlatse, Ragolane; Matyana, Mandisi
INTERDISCIPLINARY JOURNAL ON LAW, SOCIAL SCIENCES AND HUMANITIES Vol 4 No 2 (2023): November 2023
Publisher : Universitas Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/idj.v4i2.39165

Abstract

South African citizens are still facing problems of poor service provision in the local, provincial, and national governments after 28 years of democracy. The standard of public service provision and implementation in South Africa is deteriorating. It is important to note that due to the country's high level of unemployment, the majority of South African citizens rely on government service provision. Because of the government's inability to reach every citizen with efficient and effective service provision, South Africa has the highest level of inequality and a huge gap between the rich and the poor, making efficient service provision a solution to bridge the gap and inequality. This article proposed that the government must develop techniques to boost innovation in the public sector to prioritize service delivery in the country, as there are many challenges surrounding the South African public sector. Qualitative approach was adopted in this research, through the review of recent secondary sources to address the objectives of this study.Keywords: Citizens, Government, Innovation, Service Provision.
Can the Tenure of the Government of National Unity Enhance Public Accountability in the South African Government? (2024-2029) Thusi, Xolani
Administrative and Environtmental Law Review Vol 5 No 2 (2024)
Publisher : Fakultas Hukum Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25041/aelr.v5i2.3607

Abstract

The South African government has struggled with public accountability over the past 30 years of democracy. The government has been dominated by the African National Congress (ANC) for 30 years, and this dominance has not enhanced public accountability but has made it worse. It cannot be argued that the government led by ANC has made many strides in advancing the lives of the marginalised people through progressive policies that were designed to address the wrongs made by the apartheid government. Overtime the government led by ANC abandon it principles and values and this is evident as this government high ranking political office bears were mostly caught up in corruption scandals. The state capture masterminds were mostly affiliated with the ANC, and this shows a lack of public accountability, and the bunts are mostly felt by the marginalised people. As the lack of public skyrocketed all spheres and entities of South Africa government this led to poor public service delivery across the public sector. The lack of public service delivery is evident in South African government as service delivery protest takes place more often mostly in the local government sphere which is closer to the people. This paper analysed the prospects of the GNU in enhancing public accountability in South African public sector. The author is of the view that the GNU has the potential to enhance public accountability and service delivery in South Africa, due to diverse political parties working together in cabinet and in the parliament. A desktop approach was used to review recent literature on the phenomenon.
The Effects of Africa's Infrastructure Crisis and its Root Causes THUSI, Xolani; MLAMBO, Victor H
International Journal of Environmental, Sustainability, and Social Science Vol. 4 No. 4 (2023): International Journal of Environmental, Sustainability, and Social Science (Jul
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v4i4.671

Abstract

The development and expansion of any continent's economy is mostly dependent on the availability of world-class infrastructure capable of attracting international investors. The development and expansion of Africa's infrastructure is imperative; hence this will improve the African economy. The development and expansion of infrastructure improves the economy, resulting in many economic prospects for the inhabitants of any continent. However, in Africa, infrastructure development, investment, and preservation are among the lowest in the world. Infrastructure development will not only attract foreign investment and business, but it will also enhance trade between countries within the region. Trade between countries within the region is also heavily impacted by poor infrastructure investment in the continent, this puts much limit economic prospects within the region. This is a major concern; thus, Africa has several deficiencies in transport, telecommunications, water, health, and education infrastructures, all of which are crucial for Africa development. This is one of the main reasons why Africa has the highest levels of unemployment, poverty, food insecurity, migration, and poor education and health care systems. The author contends that investments and development in the African regional infrastructure are relatively low. This is a major barrier to regional economic development since the development of the region's economy relies on the development of infrastructure. This is unfortunate; hence, the region economy already lacks capabilities to provide the people with economic opportunities.  A qualitative method was used to investigate what is preventing infrastructure development in Africa and what this means for Africa as a developing continent.