Widagdo, Chrisostomus Susmono
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PENGELOLAAN KEUANGAN DAN DAMPAKNYA TERHADAP KEBERLANJUTAN USAHA MIKRO, KECIL, DAN MENENGAH DI KABUPATEN SEMARANG (Studi Kasus pada Toko Wahana Parfum Karangjati) Zai, Miryam Menila; Widagdo, Chrisostomus Susmono
SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business Vol. 7 No. 4 (2024): SCIENTIFIC JOURNAL OF REFLECTION: Economic, Accounting, Management, & Business
Publisher : Sekolah Menengah Kejuruan (SMK) Pustek

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/sjr.v7i4.941

Abstract

The purpose of this research is to examine the complexities of financial management and their impact on the survival of micro, small, and medium-sized enterprises (UMKM) in Semarang district, with special emphasis on Wahana Parfum Shop in Karangjati. Although UMKM continues to flourish in Semarang district, many are facing obstacles in managing their finances effectively, as only a small fraction are active and skilled to manage their financial affairs. Conversations with business owners have found that the main challenge lies in their lack of understanding of the benefits of financial statements and incomplete financial controls. Besides, perfume entrepreneurs show a lack of confidence when comparing financial plans to real life circumstances. It underscores the need to overcome gaps in financial literacy and financial management to improve the performance and resilience of SMEs in the region. Recommendations include offering training and education to enhance understanding of financial management, maximize the use of business control, and cultivate a deeper understanding of the principles of finance management.
PERAN FRONT OFFICE DALAM MENCIPTAKAN PENGALAMAN TAMU DI HOTEL GRIYA PERSADA BANDUNGAN Pinasthika, Karina; Widagdo, Chrisostomus Susmono
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 12 No. 1 (2025): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v12i1.1560

Abstract

This study aims to explore the strategic role of the front office in creating a positive guest experience at Griya Persada Bandungan Hotel. Using a qualitative approach, data was collected through in-depth interviews and participant observation, involving hotel guests and front office staff as key informants. The findings reveal that initial interactions between guests and front office staff significantly influence the overall guest experience. Factors such as friendliness, prompt response to requests, and the ability to handle complaints are crucial elements that determine guest satisfaction. However, challenges in maintaining service consistency were identified due to a lack of training and increased workload during peak times. Nonetheless, the emotional aspects of the service, such as proactive behavior and interpersonal warmth, play a major role in building guest loyalty. This study concludes that improving front office service quality, including better training for staff, is essential to enhance guest experiences and increase long-term satisfaction and loyalty.
DINAMIKA MANAJEMEN KEUANGAN DAN PENGARUHNYA TERHADAP KINERJA PERUSAHAAN: Studi Kasus Pada PT Indomarco Prismatama Hia, Fitri Bevolta Perdamaian; Widagdo, Chrisostomus Susmono
SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business Vol. 7 No. 2 (2024): SCIENTIFIC JOURNAL OF REFLECTION: Economic, Accounting, Management, & Business
Publisher : Sekolah Menengah Kejuruan (SMK) Pustek

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/sjr.v7i2.835

Abstract

PT Indomarco's financial management practices are analyzed using a qualitative descriptive approach to understand the complexity and dynamics of managing financial resources. The study reveals that financial management is a dynamic area that requires a deep understanding of business strategies and the ability to adapt to market changes. This research provides valuable insights for practitioners and academics to develop more effective and responsive financial strategies. Understanding the dynamics of financial management is crucial for achieving optimal financial performance, and PT Indomarco's financial strategies are designed to address these challenges. Thus, PT Indomarco's financial management practices are a testament to the importance of understanding and adapting to market changes.
MEMAHAMI EFEKTIVITAS MANAJEMEN KEUANGAN: Analisis Kualitatif Pada Usaha Mie Ayam di Karangjati Kabupaten Semarang Zai, Susari; Widagdo, Chrisostomus Susmono
SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business Vol. 7 No. 3 (2024): SCIENTIFIC JOURNAL OF REFLECTION: Economic, Accounting, Management, & Business
Publisher : Sekolah Menengah Kejuruan (SMK) Pustek

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/sjr.v7i3.887

Abstract

This research effort aims to examine the role of financial management in the context of chicken maize sellers that function as micro and small. Using a qualitative methodology, the study investigates financial management practices adopted by chicken poultry business owners, in addition to their impact on financial well-being and operational sustainability. This analysis covers aspects such as financial strategy, cash flow administration, investment decision-making, spending regulation, and mitigation of financial risks. The results of this research can offer an in-depth insight into the difficulties and tactics faced by chicken meat vendors in dealing with the financial aspects of their micro and small enterprises. The implications of these findings could serve as a basis for formulating a more robust financial management approach for micro and small operating in the field of culinary trade, those involved in the sale of chicken grain.