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p-Index From 2021 - 2026
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All Journal Bincang Sains dan Teknologi Journal of Organizational and Human Resource Development Strategies
Minghai, Yang
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Energy Engineering Transportation

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The SuperApp Implementation in Business: Revolutionizing Business Operations for a Seamless Future Minghai, Yang; Wenqing, Luo; Akbar Khan, Waqar; Nurhalim, Wahyu
Bincang Sains dan Teknologi Vol. 2 No. 03 (2023): Bincang Sains dan Teknologi
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/bst.v2i03.436

Abstract

SuperApp implementation has emerged as a game-changing strategy for businesses in the digital era. These all-in-one platforms integrate multiple services and functionalities within a single application, revolutionising how companies operate and interact with customers. This article explores the concept of SuperApp implementation in various industries and highlights its key features and benefits. From enhancing user experiences to building digital ecosystems and leveraging data insights, SuperApps have transformed sectors such as e-commerce, transportation, financial services, and food delivery. The article also discusses potential future developments, including personalised experiences, integration of emerging technologies, expansion into new industries, and global adoption. Embracing the SuperApp model empowers businesses to stay competitive, meet evolving customer expectations, and unlock new opportunities for growth and success in the digital age.
Career Development Patterns in the Service Industry amid Technological Advancement and Its Implications for Human Resource Management Akbar Khan, Waqar; Minghai, Yang
Journal of Organizational and Human Resource Development Strategies Vol. 3 No. 01 (2026): Journal of Organizational and Human Resource Development Strategies
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/IISTR.ohds.002120

Abstract

Technological advancement has fundamentally transformed the service industry, reshaping job roles, required competencies, and career development trajectories. Unlike traditional hierarchical career ladders, contemporary service organizations increasingly adopt skill-based, agile, and technology-integrated career pathways. This article examines emerging patterns of employee career development in the service industry within the context of digital transformation and analyzes the implications for human resource management (HRM). Drawing upon interdisciplinary literature, this study identifies five dominant career patterns: skill-based career lattices, continuous learning orientation, project-based and gig trajectories, digital integration across roles, and hybrid work pathways. The analysis further discusses how these patterns impact HRM practices, including talent acquisition, workforce planning, performance management, learning and development, compensation systems, and organizational culture. The article concludes that HRM must shift toward agile, data-driven, and human-centered management systems to sustain competitiveness in technology-driven service environments.
Co-Authors Akbar Khan, Waqar Nurhalim, Wahyu Wenqing, Luo