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All Journal Journal Industrial Servicess
Prihasetya, Galih
Sultan Ageng Tirtayasa University
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Industrial & Manufacturing Engineering Mechanical Engineering Transportation

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Business model canvas of auto detailing and car wash home service Ekawati, Ratna; Prawira, Ardenta Toga; Saptiyadi, Arif; Hapsari, Ayuningtyas Woro; Prihasetya, Galih; Sayputra, Marco
Journal Industrial Servicess Vol 10, No 1 (2024): April 2024
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v10i1.24440

Abstract

A general supplier and service provider for office goods, air conditioners, and office car maintenance services plans to explore a new service sector: home service auto detailing. Due to the rapid growth of the home service business since the COVID-19 pandemic, it is necessary to analyze the car auto detailing business model to enable design and improvements. This study designs the business model using the business model canvas approach. The research begins by benchmarking several existing car auto detailing businesses using data from literature studies to understand their business models. The business environment is analyzed through observations, collecting data on the aspirations of business owners, and gathering customer profiles by distributing questionnaires to consumers. The result of this research is a proposed business model incorporating a business model canvas, SWOT analysis, and BPMN diagram using the SAP Power Designer approach, along with a proposed booking application software using PIECES analysis.
Co-Authors Hapsari, Ayuningtyas Woro Prawira, Ardenta Toga Ratna Ekawati Saptiyadi, Arif Sayputra, Marco