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WALSH, JOHN
ITB Journal Publisher, LPPM ITB
Humanities Engineering Social Sciences

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EFFECT OF TOURISM ON THE LABOUR MARKET IN LUANGPRABANG, LAO PDR WALSH, JOHN
ASEAN Journal on Hospitality and Tourism Vol 9, No 1 (2010)
Publisher : ITB Journal Publisher, LPPM ITB

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Abstract

People in the tourism industry in Luang Prabang have garnered some background, knowledge and experience of the industry. However, they need to improve their abilities in order to keep afloat in a competitive business environment. Developing the labour market in Luang Prabang is difficult, though, because of the lack of an overall development plan, the scarcity of individual motivation, limited budgets, the shortage of qualified people in the tourism management field in either the private or public sectors and limited collaboration for tourism development. Research findings are reported upon concerning these issues and recommendations are provided for rectifying the shortcomings identified and strengthening the sustainable development of the tourism industry of Luang Prabang.
CHINESE TOURISM IN THAILAND: EXPERIENCES AND SATISFACTION WALSH, JOHN
ASEAN Journal on Hospitality and Tourism Vol 6, No 2 (2007)
Publisher : ITB Journal Publisher, LPPM ITB

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Abstract

Tourism research in Thailand is unbalanced, since it largely focuses on western travellers and pays very little attention to Asian tourists, especially mainland Chinese tourists, whose numbers and value are rising year-on-year. The connections between China and Thailand are many-stranded and more than a thousand years old. However, there is very little understanding of what kind of experience Chinese tourists would like to receive and whether they enjoy their visits. This paper reports on a quantitative survey of 250 Chinese tourists in Thailand which investigated the kinds of experience that they received and the degree to which they were satisfied with them. It was found that most travellers, although they no longer are subject to ‘zero-dollar tourism,’ nevertheless face constant appeals to buy often unwanted products and must accept very low levels of service. Satisfaction levels are, consequently, varied.
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