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All Journal Indonesian Journal of Social Science Research Mediator: Jurnal Komunikasi
Gartina, Roro Gina
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Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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Organizational Communication of Village Heads in Providing Anti-Corruption Services to Support Sustainability Development Goals (SDGs) Gartina, Roro Gina; Lestari, Martha Tri
Indonesian Journal of Social Science Research Vol 5 No 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.17

Abstract

Corruption is a big challenge in achieving the Sustainable Development Goals (SDGs). This research aims to determine the role of organizational communication carried out by the Head of Haurgeulis Village in providing anti-corruption services that support SDGs 16, which focuses on peace, justice and strong institutions. The research method is qualitative with a case study approach in Haurgeulis Village, West Java. The results show that effective communication by the Village Head is crucial in increasing transparency, community participation, information accessibility and responsiveness of public services. Transparency is achieved through periodic financial reports, open meetings, and publication of documents that can be accessed by village residents. Community participation is increased by active involvement in decision making through working groups and discussion forums. Accessibility of information increases through notice boards, social media and village apps, enabling residents to better understand their rights and obligations. The responsiveness of public services can be seen from the Village Head's ability to respond quickly to complaints and input. The study also found that information and communication technology, such as village applications, websites and social media, contributed greatly to communication. This technology accelerates the dissemination of information and responses to public input. Dialogue forums between the village government are effective in discussing important issues, formulating policies and solving common problems. In conclusion, Village Head communication is the key to strengthening transparent and accountable village governance and supporting sustainable development. Good communication creates an environment that supports peace, justice and strong institutions in line with SDG target 16.
Haurgeulis’ Village Head Communication Strategy to Improve Community Services Gartina, Roro Gina; Tri Lestari, Martha
Mediator: Jurnal Komunikasi Vol. 17 No. 2 (2024): Mediator: Jurnal Komunikasi (Sinta 2)
Publisher : UPT Publikasi Ilmiah UNISBA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/mediator.v17i2.4400

Abstract

This research analyzes the leadership communication strategies implemented by the head of Haurgeulis Village in Indramayu Regency to enhance public services. The research adopts a qualitative approach using Robert K. Yin's single holistic case study method. Data were collected through in-depth interviews with key informants, including the village chief, government staff, experts, village officials, and local community members. These informants were selected due to their direct involvement in Haurgeulis Village, providing valuable insights into decision-making and experiences. The data, along with the interview results, were then analyzed to gain a deeper understanding. The findings reveal that the village chief adopted three key strategies to achieve these objectives. First, planning: replacing all village officials, conducting Monday apel (assemblies), and organizing seminars and workshops. Second, implementation: involving the community in joint activities to drive improvements through tarling, istighosah, dialogue via social media, and the e-desa application. Third, evaluation: ensuring layered monitoring, using complaint boxes, and facilitating online chats through social media to address the community’s needs. These strategies improved public services through initiatives such as one-stop services, Si Kiceup, Ruwat Pajak, and Naruak Pajak, empowering the community, fostering transparency, and ultimately enhancing public services.
Organizational Communication of Village Heads in Providing Anti-Corruption Services to Support Sustainability Development Goals (SDGs) Gartina, Roro Gina; Lestari, Martha Tri
Indonesian Journal of Social Science Research Vol. 5 No. 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.17

Abstract

Corruption is a big challenge in achieving the Sustainable Development Goals (SDGs). This research aims to determine the role of organizational communication carried out by the Head of Haurgeulis Village in providing anti-corruption services that support SDGs 16, which focuses on peace, justice and strong institutions. The research method is qualitative with a case study approach in Haurgeulis Village, West Java. The results show that effective communication by the Village Head is crucial in increasing transparency, community participation, information accessibility and responsiveness of public services. Transparency is achieved through periodic financial reports, open meetings, and publication of documents that can be accessed by village residents. Community participation is increased by active involvement in decision making through working groups and discussion forums. Accessibility of information increases through notice boards, social media and village apps, enabling residents to better understand their rights and obligations. The responsiveness of public services can be seen from the Village Head's ability to respond quickly to complaints and input. The study also found that information and communication technology, such as village applications, websites and social media, contributed greatly to communication. This technology accelerates the dissemination of information and responses to public input. Dialogue forums between the village government are effective in discussing important issues, formulating policies and solving common problems. In conclusion, Village Head communication is the key to strengthening transparent and accountable village governance and supporting sustainable development. Good communication creates an environment that supports peace, justice and strong institutions in line with SDG target 16.
Co-Authors Martha Tri Lestari