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All Journal Jurnal Ilmiah Kesehatan Masyarakat Sejahtera: Jurnal Inspirasi Mengabdi Untuk Negeri
Grace Putri Laia
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Humanities Computer Science & IT Dentistry Education Engineering Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary

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Pengaruh Kualitas Pelayanan Terhadap Tingkat Kepuasan Pasien Rawat Inap Rumah Sakit Santa Elisabeth Medan Grace Putri Laia; Lea Sri Ita br P.A
SEHATMAS: Jurnal Ilmiah Kesehatan Masyarakat Vol. 1 No. 4 (2022): Oktober 2022
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sehatmas.v1i4.978

Abstract

Patient satisfaction depends on the quality of services provided. Users of hospital services, in this case patients, demand quality services not only regarding healing from physical illness or improving their health status, but also regarding satisfaction with attitudes, always the availability of adequate facilities and infrastructure and a physical environment that can provide comfort. An accurate level of patient satisfaction is needed in an effort to improve the quality of health services. Therefore, measuring the level of patient satisfaction needs to be carried out regularly, regularly, accurately, and continuously. This study was conducted to analyze patient satisfaction and service quality based on the patient's interest in services and hospital performance assessment. The research used is a quantitative study with a cross sectional study design. And to determine satisfaction and service quality at Elisabeth Hospital Medan, we also conducted questionnaire questions to 1,000 respondents. treatment (35%) and as many as 400 respondents were not satisfied when they came to get services at the hospital (40%).
Strategi Pemasaran Digital Makanan Berat: Pembelajaran dari Praktek Kewirausahaan Mahasiswa STIKES Santa Elisabeth Medan 2024 Pomarida Simbolon; Grace Putri Laia
Sejahtera: Jurnal Inspirasi Mengabdi Untuk Negeri Vol. 3 No. 3 (2024): Sejahtera: Jurnal Inspirasi Mengabdi Untuk Negeri
Publisher : Universitas Maritim AMNI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58192/sejahtera.v3i3.2389

Abstract

The digital era has transformed marketing strategies in various industries, including culinary. This research examines the implementation of digital marketing strategies in selling heavy food by STIKES Santa Elisabeth Medan students as part of entrepreneurial practice. Involving 7 students who run an online culinary business for one day. Data is obtained through sales performance analysis. The results show that the use of social media and e-commerce websites increases market reach by 50% and sales by 35% compared to conventional methods. Personalized and interactive content strategies have proven to be the most effective, with engagement rates averaging 20% ​​higher. Key challenges include consistent management of digital platforms and adaptation to social media algorithms. Students also face difficulties in time management between studies and business. And also students who are carrying out activities also experience significant improvements in digital marketing and online business management skills. In conclusion, digital marketing provides great opportunities for students to develop entrepreneurial skills and improve culinary business performance. This research provides insight into effective digital marketing strategies for small-scale food businesses and can be a reference for entrepreneurship programs in universities
Co-Authors Lea Sri Ita br P.A Pomarida Simbolon