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All Journal JBMP (Jurnal Bisnis, Manajemen dan Perbankan)
Bintang Pamungkas, Moch. Ridho
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Towards Improved Hospital Services: IS/IT Strategic Recommendations for Muhammadiyah Hospital Based on Cost and Prioritization Analysis: Menuju Peningkatan Pelayanan Rumah Sakit: Rekomendasi Strategis IS/IT untuk Rumah Sakit Muhammadiyah Berdasarkan Analisis Biaya dan Prioritas Ambarwati, Rita; Bintang Pamungkas, Moch. Ridho
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 10 No. 1 (2024): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v10i1.1954

Abstract

This mixed-method study looks into the strategic priorities of information systems and technology (IS/IT) at Muhammadiyah Hospital in Sidoarjo, with a focus on long-term goals and alternative tactics. Using the Ward and Peppard approach, the research seeks to develop strategic suggestions and identify potential future application portfolios. The data was examined using cost-benefit analysis (CBA) and ranked using the Analytical Hierarchy Process. Furthermore, professional viewpoints were acquired through focus group discussions to evaluate IS/IT portfolio recommendations. The findings show that cost parameters play an important role in selecting developmental systems. The study emphasizes the need of using a multi-method approach in IS/IT strategic planning within healthcare, as well as the value of expert input in making good decisions. The findings provide a framework for Muhammadiyah Hospital to improve future services and go forward with key IS/IT projects.
Co-Authors Rita Ambarwati Sukmono