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All Journal Jurnal Teknik Industri Jurnal Manajemen dan Teknologi Rekayasa
Al-Faritsy, Ari Zaki
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Control & Systems Engineering Decision Sciences, Operations Research & Management Engineering Industrial & Manufacturing Engineering Mechanical Engineering

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Implementasi Konsep Lean Manufacturing Guna Mengurangi Pemborosan Di Lantai Produksi Pabrik Bakpia Pathok 25 Aldiyan, Arif; Kurniawan, Evan; Faisal Nurfaizi, Mohammad; Al-Faritsy, Ari Zaki
JURNAL TEKNIK INDUSTRI Vol. 4 No. 01 (2023): JURNAL TEKNIK INDUSTRI: MEI 2023
Publisher : DPPM UNIVERSITAS PELITA BANGSA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37366/jutin.v4i01.2020

Abstract

The concept of lean manufacturing was developed to maximize resource utilization through minimizing waste, then lean was developed in response to a fluctuating and competitive business environment. Due to the rapidly changing business environment, organizations are forced to face challenges and complexities. Any manufacturing or service-oriented organization for survival may ultimately depend on its ability to systematically and continuously respond to these changes to increase product value. Because a value adding process is necessary to achieve this perfection, implementing a lean manufacturing system is therefore a core competency for all types of organizations to maintain. Most studies focus on one aspect of lean elements, very few focus on more than one aspect of lean elements, but for successful implementation of lean, organizations must focus on all aspects such as Value Stream Mapping (VSM). In this paper, an attempt has been made to develop a lean route map for organizations to implement lean manufacturing systems. An analysis of the results from an exploratory study compiled in this report to illustrate the sequence of applying lean elements in a volatile business environment. The results from the reviews have been combined to provide a unified theory for applying lean manufacturing concepts.
Analisis Kualitas Pelayanan Terhadap Pelayanan Jasa Reparasi Motor di PT Kemakmuran Jaya Mandiri Panuntun, Stefanus Katon Bagus; Al-Faritsy, Ari Zaki
JUMANTARA: Jurnal Manajemen dan Teknologi Rekayasa Vol 1, No 1 (2022): Juli
Publisher : Institut Teknologi Dirgantara Adisutjipto

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (240.878 KB) | DOI: 10.28989/jumantara.v1i1.1303

Abstract

PT Kemakmuran Jaya Mandiri ialah sebuah usaha yang bergerak di sektor penjualan kendaraan roda dua Honda turut melayani jasa reparasi motor honda. Banyaknya pelanggan yang kurang merasa puas dengan kinerja mekanik dan ruang tunggu yang diberikan oleh perusahaan. Dengan permasalahan yang ada perlu dilakukan analisa kepuasan konsumen agar perusahaan mengetahui atribut mana yang akan diperbaiki. Metode dalam penelitian ini yaitu observasi dan melakukan penyebaran kuisioner yang berisikan 15 pertanyaan sebanyak 40 responden. Penelitian ini menggunakan metode Importance Performance Analysis dan Lean Service. Importance Perfomance Analysis digunakan untuk mengetahui atribat manakah yang memiliki kepentingan tinggi. Lean Service untuk menghilangkan waste aktivitas yang tidak bernilai tambah. Hasil dari penelitian ini, berdasarkan pada diagram kartesius terdapat 3 atribut pelayanan yang memiliki tingkat kepentingan yang tinggi namun memiliki kinerja yang rendah. Atribut tersebut yaitu, dimensi daya tanggap, keahlian, dan empati. Oleh karena itu perlu dilakukan perbaikan untuk meningkatkan kualitas dengan membuat usulan berdasarkan metode Lean Service dan penggambungan antara proses pengecekan motor dengan proses konsumen mendaftar serta menghapus pengecekan akhir. 
Co-Authors Aldiyan, Arif Faisal Nurfaizi, Mohammad Kurniawan, Evan Panuntun, Stefanus Katon Bagus