Claim Missing Document
Check
Articles

Found 3 Documents
Search

Driving Millennial Satisfaction in L-Commerce: Perceived Price Advantage, Real-Time Interactivity, and Perceived Visibility as Key Factors Sah, Tomi
Journal of Applied Business Administration Vol 8 No 1 (2024): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v8i1.7325

Abstract

The advent of Live-Commerce has spurred changes in consumer shopping preferences. Millennials play a pivotal role in current consumer trends, being highly digitally active and predominant users across various online platforms. The objective of this study is to investigate how three dimensions of Live-Commerce including perceived price advantage, real-time interactivity, and perceived visibility affect millennial satisfaction in the context of online shopping within Live-Commerce platforms. Employing a quantitative approach, this study utilizes multiple linear regression analysis to identify factors influencing millennial consumer satisfaction. The findings reveal that perceived price advantage, real-time interactivity, and perceived visibility partially and significantly impact millennial satisfaction in live commerce, with perceived price advantage emerging as the most dominant factor. The findings of this study provide both theoretical insights and practical implications for advancing Live-Commerce enterprises within the province of Bangka Belitung Islands.
Achieving Organizational Success: How Organizational Citizenship Behavior Enhances Employee Performance? Purwati, Dinar; Sah, Tomi
Journal of Applied Business Administration Vol 8 No 1 (2024): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v8i1.7443

Abstract

Achieving organizational success poses a primary challenge for leaders, wherein a focus on employee performance becomes pivotal in enhancing productivity and competitiveness. This study aims to explore the relationship between organizational citizenship behavior (OCB) and employee performance in the context of attaining organizational success. The research methodology employed is a quantitative approach with data collection conducted through questionnaires. In this research, the researcher utilizes simple linear regression analysis and t-tests to determine the extent of OCB's influence on employee performance. The findings indicate that OCB significantly and positively impacts employee performance, whereby each increase in OCB behavior by 1 point leads to a 0.516 increase in employee performance. However, the study's short duration and limited scope serve as constraints. Nevertheless, this research contributes theoretically and practically to organizational management in managing factors influencing employee performance.
Participants’ Satisfaction with the Indonesian National Police Recruitment Service Quality: Trust as a Mediator Afif, Abdurrahman; Sah, Tomi
International Journal of Magistravitae Management Vol. 2 No. 2 (2024): International Journal of Magistravitae Management (IJOMM)
Publisher : Master of Management Department, Faculty of Economics and Business, Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/ijomm.v2i2.34

Abstract

The recruitment process of the Indonesian National Police is a vital mechanism for ensuring high-quality entrants into law enforcement in Indonesia. This study aims to identify the factors influencing participants’ satisfaction with the recruitment service quality, with a particular emphasis on trust as a mediating factor. A total of 246 recruitment participants completed a questionnaire designed to assess key service quality dimensions and their impact on trust and satisfaction. Structural Equation Modeling (SEM) using Partial Least Squares (PLS) was employed to analyze the relationships among service quality, trust, and satisfaction. The findings reveal that service quality has a direct, positive, and significant effect on participants’ trust. In turn, trust also directly, positively, and significantly impacts satisfaction. Furthermore, trust was found to mediate the relationship between service quality and satisfaction, highlighting its critical role in fostering a positive recruitment experience. This study provides valuable insights into the Indonesian National Police recruitment process and serves as a foundation for improving service quality and satisfaction levels in police recruitment services.