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Analisis Pengaruh Kualitas Pelayanan, Ketepatan Waktu Pengiriman, Dan Harga Terhadap Kepuasan Pelanggan Pada Ninja Expres Kota Payakumbuh Habibbullah Rizki; Syuryatman Desri; Laila Hasanah; Muhammad Ihsan
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 11 No. 2 (2024): Juni : Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/ekonomika45.v11i2.2552

Abstract

This research discusses the analysis of the influence of service quality, on time delivery, price on customer satisfaction at Ninja Express Payakumbuh City. The aim of this research is to determine the effect of service quality, timeliness of delivery and price on customer satisfaction with package delivery services by Ninja Express in Payakumbuh City. The method used is quantitative. Data was collected through a survey with a questionnaire. This questionnaire was shown to the people of Payakumbuh city who had used the Ninja Xpress expedition. Samples were taken as many as 100 people. The technique used is non-probability sampling with a purposive approach. This research uses multiple regression analysis. From this research, it was found that 37.5% of Ninja Express service quality in Payakumbuh influences customer satisfaction, 38.5% of delivery accuracy influences customer satisfaction, and 23.3% of price perception influences customer satisfaction with Ninja Express.
The Transmission of Arabic Knowledge Through Madrasa Systems: A Historical Study / نقل المعرفة العربية من خلال نظام المدارس: دراسة تاريخية Yunus Al-Faruqi; Laila Hasanah
IJAS: International Journal of Arabic Studies Vol. 2 No. 3 September 2025: International Journal of Arabic Studies
Publisher : IJAS: International Journal of Arabic Studies

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Abstract

This study explores the historical transmission of Arabic knowledge through the madrasa system, focusing on its role in shaping Islamic education and preserving intellectual traditions. The research investigates how madrasas emerged as centers of learning that integrated language, religion, and cultural values, thereby ensuring the continuity of Arabic as both a scholarly and religious language. Using historical analysis and a qualitative approach, the study traces the development of madrasas from their origins in the early Islamic period to their expansion across different regions of the Muslim world. It also examines the pedagogical strategies employed in teaching Arabic, the curriculum structure, and the scholarly networks that contributed to knowledge dissemination. The findings highlight that madrasas were not only educational institutions but also cultural hubs that promoted social cohesion, intellectual exchange, and the preservation of classical Arabic texts. Furthermore, the study reveals the continuing relevance of madrasa-based education in modern contexts, especially in balancing tradition with contemporary educational needs. Ultimately, this research contributes to a deeper understanding of the historical foundations of Arabic education and its enduring impact on Islamic civilization.
PENGARUH KEPEMILIKAN MANAJERIAL, UKURAN KAP, DAN FINANCIAL DISTRESS TERHADAP INTEGRITAS LAPORAN KEUANGAN PERUSAHAAN BANK DAN LEMBAGA KEUANGAN PERIODE 2021-2023 Laila Hasanah; Adam Zakaria; Sri Zulaihati
Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Vol. 3 No. 7 (2025): Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi
Publisher : Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi

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Abstract

Kejujuran dan keandalan sebuah informasi keuangan merupakan hal yang wajib dilakukan pada setiap perusahaan, terutama perusahaan yang berskala besar dan masyarakat umum sebagai target pasarnya. Keandalan suatu informasi menghasilkan laporan keuangan yang berintegritas. Integritas sebuah laporan keuangan dapat dipengaruhi oleh beberapa faktor, seperti tingkat kuasa manajemen dan kesulitan keuangan (financial distress) perusahaan, serta faktor eksternal seperti pemilihan Kantor Akuntan Publik (KAP) yang memiliki reputasi baik. Sektor perusahaan keuangan dan perbankan sebagai tempat pengelolaan uang dalam lingkup masyarakat luas, pastinya sangat mengutamakan kepercayaan konsumen demi mempertahankan bisnisnya. Penelitian ini bertujuan untuk melihat adakah pengaruh dari kepemilikan manajerial dan financial distressperusahaan, serta ukuran KAP sebagai pihak yang berwenang memeriksa informasi keuangan yang dihasilkan perusahaan terhadap integritas laporan keuangan perbankan dan lembaga keuangan lainnya. Hasil penelitian ini menunjukkan bahwa kepemilikan manajerial, ukuran KAP, dan financial distress berpengaruh secara simultan terhadap integritas laporan keuangan. Akan tetapi hasil uji secara parsial menunjukkan kepemilikan manajerial memiliki pengaruh negatif terhadap integritas laporan keuangan, sedangkan ukuran KAP tidak berpengaruh secara signifikan. Di sisi lain, financial distress memiliki pengaruh positif signifikan terhadap integritas laporan keuangan.