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All Journal EKONOMIKA45 Journal of Management and Creative Business
Muhammad Alung
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Pengaruh Penggunaan Sistem Pengukuran Kinerja Terhadap Kinerja Manajer Pada Restoran Yang Memakai Jasa GrabFood di Kota Bukittinggi Tahun 2023 Dhea Sri Amanda; Syuryatman Desri; Muhammad Alung; Abdul Hafid
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 11 No. 2 (2024): Juni : Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/ekonomika45.v11i2.2590

Abstract

This study examines the effects of the work measurement system's adoption on the productivity of GrabFood system-using businesses using quantitative methodologies and multiple regression analysis. Primary data from surveys given to Bukittinggi residents were used in this investigation. GrabFood usage by restaurants served as the dependent variable in this study, with the use of performance monitoring systems (X1) and manager performance (X2) acting as independent variables. The use of the performance measuring system (X1) and management performance (X2) has a positive influence on the use of GrabFood services (Y), according to the results of the multiple linear regression test. In light of the overall determination coefficient test findings, the coefficient value of 0.376 (37.6%) which means that the use of the performance measurement system (X1) and manager performance (X2) has an influence of (37.6%) on the use of GrabFood Services (Y). Then Ha Accepted: the use of performance measurement system (X1) and performance manager (X2) has a significant effect together on the use of GrabFood services (Y). while the remaining 0.624 (62.4%) was influenced by other variables
Analisis Penentuan Perbandingan Kepuasan Pelanggan Pada Toko Budiman, Nella Mart, Dan Raja Mart Di Kota Payakumbuh Dengan Metode Analisis Korespondensi Widia Khairani; Muhammad Alung; Syuryatman Desri
Journal of Management and Creative Business Vol. 1 No. 3 (2023): July : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jmcbus.v1i3.1378

Abstract

This study aims to see a comparison of customer satisfaction for retail stores such as Toko Budiman, Nella Mart, and Raja Mart. The data used is primary data by distributing questionnaires to respondents who have done shopping activities in each of these retail stores. There are ten attributes/variables used in determining customer satisfaction, namely, satisfaction with product variety, service, catalog, strategic location, cleanliness, store space, price, discount, parking, and light. In this study, the correspondence analysis method was used to find and display relationships between categories or variables, which were processed using the SPSS 26.0 application.
Co-Authors Abdul Hafid Dhea Sri Amanda Widia Khairani