Garuda - Garba Rujukan Digital

Election Integrity and Governance Challenges: Unravelling the Links between Voter Intimidation, Electoral Violence, Fraudulent Practices, and the Political Costs They Create in Indonesia Yetty Sembiring; Afif Syarifudin Yahya
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1556

Indonesia is one of the largest democratic countries in the world. Heads of Central dan Local government are elected through general elections, except for the Province of Yogyakarta. Even though general elections are a routine activity every five years, however there are still problems in its implementation. Through a qualitative examination of voter, election official, political candidate, and community leader interviews, this study explores issues with election integrity and governance in Indonesia. The study reveals the complex relationships that exist between electoral violence, voter intimidation, fraudulent activities, and the ensuing political consequences. Key themes that emerge include the regional nature of difficulties, the impact of political culture, resource restrictions, and the long-term societal costs. The results underscore the interdependence of these issues from various angles, highlighting the necessity of focused, cooperative actions. These observations add to the conversation on election integrity as Indonesia makes its way toward democracy and serves as a basis for the creation of policies and other initiatives that support democratic governance.

Digital Transformation in Service Performance Evaluation: A Study of the Public Satisfaction Index at the Medan Baru Sub-district Office Carlos Fredrick Ginting; Yetty Sembiring; Ardieansyah
Solo International Collaboration and Publication of Social Sciences and Humanities Vol. 3 No. 02 (2025): Main Theme: Revitalizing Local Wisdom and Cultural Identity in Strengthening G
Publisher : Walidem Institute and Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61455/sicopus.v3i02.327

Objective: The importance of digital transformation in public bureaucracy to improve the quality of fast, transparent, and participatory services. This study aims to analyze the level of public satisfaction with public services at the Medan Baru Sub-district Office through the use of digital forms as the main instrument for measuring the Public Satisfaction Index (IKM) during the period 2022 to 2024. Theoretical framework: The theoretical framework in this study is based on the concept of public service, measuring the Public Satisfaction Index (IKM), and the use of digital technology as a form of transformation of responsive and participatory service governance. Literature review: Public Satisfaction Index (IKM), Technology Acceptance Model (TAM), Digitalization of Public Services. Methods: This study uses a descriptive quantitative approach with a survey technique through a digital form (Google Form) distributed to service users. The data collected is analyzed to see the trend of changes in IKM values and identify factors driving the increase or obstacles faced in service. Results: The results of the study show a positive trend in the average IKM from year to year, namely 3.45 in 2022, increasing to 3.60 in 2023, and reaching 3.72 in 2024, all of which are in the "Very Good" category. This increase was driven by improvements in service speed, ease of digital procedures, quality of officers, and strengthening of facilities and infrastructure that are responsive to community aspirations. However, there are still some notes for improvement such as limited supporting facilities and the need for further digital innovation. Implications: This study provides a practical contribution for sub-district-level policymakers in designing more adaptive service strategies based on community needs, and opens up space for further research related to sustainable technology-based public performance measurement. Novelty: This finding is reinforced by the theory of digital public services and the principles of good governance, and shows that community participation and bureaucratic responsiveness play an important role in increasing satisfaction.

Digital Transformation in Financial Management of Medan Amplas District Government: Challenges and Solutions Faiz Hajid; Yetty Sembiring; Ardieansyah; Rozali llham
Solo International Collaboration and Publication of Social Sciences and Humanities Vol. 3 No. 02 (2025): Main Theme: Revitalizing Local Wisdom and Cultural Identity in Strengthening G
Publisher : Walidem Institute and Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61455/sicopus.v3i02.338

Objective: This study explores the obstacles and opportunities in applying digital technology in government financial management in the Medan Amplas sub-district. Theoretical framework: This study refers to the theory of technology adoption, especially the TAM (Technology Acceptance Model) model, which explains the factors that influence the acceptance of technology by users. Literature review: Digital Transformation in Local Government, Financial Management in Local Bureaucracy. Methods: This study uses a qualitative research approach with field observation techniques, in-depth interviews, and document analysis to collect data from sub-district officials and the community. Results: This study shows that the main challenges in digital transformation are the decline in budget commitment to the digitalization sector, which has the potential to hinder the improvement of the quality of digital services at the sub-district level, and the limitations of technological infrastructure. However, some solutions that can be applied include increasing digital training for government staff, providing better infrastructure, and integrating financial management systems with more user-friendly digital platforms. Implications: The importance of sustainable fiscal support as a prerequisite for the success of digital transformation at the local level, and the importance of policies that support the development of digital skills of government officials and investment in adequate technological infrastructure to support the success of digital transformation. Novelty: This research is based on a contextual analysis of the implementation of digital transformation at the sub-district level, which is still rarely done in government financial management studies in Indonesia.

EFFECTIVENESS OF LAND TAX REVENUE FOR RURAL AND URBAN BUILDINGS IN PADANG BULAN VILLAGE, MEDAN BARU DISTRICT IN DECEMBER 2022-2024 Elisha Stacia J Surbakti; Yetty Sembiring; Ardieansyah
Akrab Juara : Jurnal Ilmu-ilmu Sosial Vol. 10 No. 2 (2025): Mei
Publisher : Yayasan Azam Kemajuan Rantau Anak Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar

The Rural and Urban Land and Building Tax (PBB-P2) is one of the main sources of regional revenue that is very important for the development of infrastructure and public services in Indonesia. To analyze the factors that affect the effectiveness of Rural and Urban Land and Building Tax (PBB-P2) revenue in Padang Bulan Village, Medan Baru District, from 2022 to 2024 in December. The research method used is a qualitative approach with secondary data collection in the form of annual PBB-P2 revenue reports. The results show that the effectiveness of PBB-P2 revenues increased from 2022 (51.83%) to 2023 (62.49%), but decreased slightly in 2024 (62.45%). Factors that affect the increase in revenue effectiveness include increasing taxpayer awareness, improving the tax collection system, or increasing the number of tax objects. Meanwhile, a small decline in 2024 was influenced by economic dynamics and tighter tax policies. This study provides recommendations to improve the tax administration system and community participation so that PBB-P2 revenues are more optimal in the future

Election Integrity and Governance Challenges: Unravelling the Links between Voter Intimidation, Electoral Violence, Fraudulent Practices, and the Political Costs They Create in Indonesia Yetty Sembiring; Afif Syarifudin Yahya
Public Service and Governance Journal Vol. 5 No. 2 (2024): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v5i2.1556

Indonesia is one of the largest democratic countries in the world. Heads of Central dan Local government are elected through general elections, except for the Province of Yogyakarta. Even though general elections are a routine activity every five years, however there are still problems in its implementation. Through a qualitative examination of voter, election official, political candidate, and community leader interviews, this study explores issues with election integrity and governance in Indonesia. The study reveals the complex relationships that exist between electoral violence, voter intimidation, fraudulent activities, and the ensuing political consequences. Key themes that emerge include the regional nature of difficulties, the impact of political culture, resource restrictions, and the long-term societal costs. The results underscore the interdependence of these issues from various angles, highlighting the necessity of focused, cooperative actions. These observations add to the conversation on election integrity as Indonesia makes its way toward democracy and serves as a basis for the creation of policies and other initiatives that support democratic governance.

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