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Satria Kusuma, Lutvianus
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Industrial & Manufacturing Engineering Library & Information Science

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JURNAL ASSESSMENT OF INFORMATION TECHNOLOGY GOVERNANCE USING COBIT 2019 FRAMEWORK (CASE STUDY OF NATAR MEDIKA HOSPITAL): PENILAIAN TATA KELOLA TEKNOLOGI INFORMASI MENGGUNAKAN FRAMEWORK COBIT 2019 (STUDI KASUS RS NATAR MEDIKA) Satria Kusuma, Lutvianus; Wasilah, Wasilah; Purnomo, Hendri
JUPITER (Jurnal Penelitian Ilmu dan Teknologi Komputer) Vol 16 No 2 (2024): Jurnal Penelitian Ilmu dan Teknologi Komputer (JUPITER)
Publisher : Teknik Komputer Politeknik Negeri Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.12577212

Abstract

This study evaluates the maturity level of various domains within the COBIT framework in an organization, as well as identifies the gap between current performance and expected performance. The collected data indicates significant differences in maturity levels for domains APO.07, DSS02, DSS.03, DSS.04, DSS.05, and MEA.01, with an average gap of 2.11. Based on these findings, various actions are recommended to improve maturity levels, including increased training and development, adoption of process automation, periodic assessments, improved monitoring and reporting, and more effective risk management. Implementation of these recommendations is expected to reduce the existing gap and enhance overall operational efficiency. Keywords: COBIT, Maturity Level, GAP Analysis, APO.07, DSS02, DSS.03, DSS.04, DSS.05, MEA.01
Co-Authors Hendri Purnomo Wasilah Wasilah