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Saman, Michel Gougou
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences

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Analyzing Digital Platforms Appropriation to Support Organization Communication through Industry 5.0 Paradigm Saman, Michel Gougou
Journal of Communication and Public Relations Vol. 2 No. 2 (2023): Journal of Communication & Public Relations
Publisher : LSPR Institute of Communication & Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/105002220241

Abstract

The digital revolution through the Internet, connected technologies, and virtual platforms transforms whole human activities including policies, the economy, education, the environment, and so on. Thus, in developed and developing countries particularly, social media and digital platforms appropriation results in virtualization of daily communication practices for human wellbeing in society and organizations. This paper aims to describe how digital platforms like social media transform organization strategies according to the exploration of Industry 5.0 as human centric paradigm to promote business activities resilience and build a social capital in a challenging context.  Through a virtual ethnography case study in Cote d’Ivoire, a West Africa Country, observation, interviews and focus groups allowed to collect data from a convenience sample of business owners/managers, employees and clients in 5 start up or enterprises from January to May 2024. Findings underline digital platform marketing strategies adoption, challenges encountered and outcomes for organization stakeholders in term of resilient value creation, and sustainability and human well-being. As recommendation, a communication development approach based on binding communication, social media marketing and Industry 5.0 paradigm is a strategic approach for effective communication in this changing world according to a human centric perspective. This can allow to create business opportunities, reduce poverty, increase resilience, balance organization sustainability through intelligent marketing communication tools and social media platforms integrated human activities
Shifting Communication through Virtual Influencers Driven Metaverse Revolution Saman, Michel Gougou
Journal of Communication and Public Relations Vol. 4 No. 1 (2025): Journal of Communication & Public Relations
Publisher : LSPR Institute of Communication & Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/105004120257

Abstract

The metaverse revolution and the shifting to artificial intelligence (AI) are transforming human daily activities with the growth of chatbots and virtual agents changing communication and public relations strategies. Therefore, this paper aims to explore and question virtual influencers in Africa regarding communication strategies in organizations and human daily activities according to the metaverse revolution. This explorative qualitative descriptive research adopted a synthesis review of scientific publications and online investigation on two virtual influencers pages on Instagram in Africa to collect the data according to the influencers marketing paradigm on social media. First, the findings underlined the social presence, parasocial connectedness and perceived credibility of these virtual AI influencers in the innovative usages to support marketing and communication. Then, the results underlined the prospective application of AI virtual influencers and ethical issues in communication and public relations strategies. As a recommendation, the integration of AI Virtual influencers and AI agents in human activities requires to update the skills of managers and users by considering a human-centered approach according to the industry 5.0 paradigm.
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