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PERANCANGAN SISTEM PENGOLAHAN DATA PELANGGAN BERBASIS WEB MENGGUNAKAN METODE PIECES Fachrihusaini, Fachrihusaini; Sasono, Ipang; Fuadi, Aris; Kristiyanti, Dwi; Nanda Juwita, Ratu
JATI (Jurnal Mahasiswa Teknik Informatika) Vol. 7 No. 4 (2023): JATI Vol. 7 No. 4
Publisher : Institut Teknologi Nasional Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36040/jati.v7i4.7667

Abstract

Penelitian ini dilakukan dengan tujuan menjelajahi, mengembangkan, dan memperbaiki sistem pengolahan data pelanggan. Hal ini dilakukan untuk meningkatkan efisiensi, akurasi, dan responsivitas dalam menghadapi persaingan pasar yang semakin dinamis. Saat ini, PT. Elang Net masih menghadapi beberapa permasalahan dalam proses pengolahan data pelanggan, seperti pencatatan pelanggan baru, instalasi layanan WiFi, pengelolaan keluhan, proses pembayaran, dan penyusunan laporan perusahaan. Semua proses ini masih menggunakan metode konvensional. Dalam penelitian ini, kami menerapkan konsep PIECES (Performance, Information, Economy, Control, Efficiency, dan Service) dalam pengembangan sistem pengolahan data pelanggan. Tujuan utama adalah meningkatkan efektivitas dan efisiensi dalam pengelolaan serta analisis data pelanggan. Dalam merancang sebuah situs web dengan menggunakan metode Unified Modeling Language (UML) dan mengimplementasikannya dengan bahasa pemrograman PHP. Untuk menguji sistem, kami menerapkan metode Black Box Testing. Hasil dari penelitian ini adalah suatu sistem informasi berbasis web yang mempermudah PT. Elang Net dalam memberikan layanan kepada pelanggan.
Implementation of Lean Software Development Method for Developing IPOS Cashier Application in Coffee Shop Nurhermawan, Ressa; Nugroho, Rizki; Safitri, Asih; Agustriani, Mega; Nauli, Rika Ristana; Winanti, Winanti; Sutraliyana, Marliyani; Basuki, Sucipto; Nurasiah, Nurasiah; Fuadi, Aris; Lestari, Sri
International Journal of Innovation Research in Education, Technology and Management Vol. 2 No. 1 (2025): February 2025
Publisher : PT. BERBAGI TEKNOLOGI SEMESTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61098/ijiretm.v2i1.250

Abstract

Cashier transactions at Coffee Shop XYZ are still done traditionally so that human error often occurs, reports are not real-time, there are still queues in payments, and financial transaction reports that have not been done quickly and accurately are problems experienced by Coffee Shop XYZ. The purpose of this paper is to develop an IPOS cashier application at Coffee Shop using the Lean method. The method used is descriptive analysis and data collection is carried out by direct interview methods with the owner and employees of Coffee Shop XYZ. A website-based IPOS cashier application is produced using the Lean method that can overcome current problems. System testing is carried out using black box testing. For the next research, the development of a mobile-based IPOS cashier application will be carried out to facilitate online ordering and payment
SOSIALISASI DAN PELATIHAN TABULAMPOT (TANAMAN BUAH DALAM POT) YANG DILAKSANAKAN DI PERUMAHAN GREEN PANONGAN RESIDENCE TANGERANG Arfan; Agistiawati, Eva; Mariyanah, Siti; Rahmawati, Yunita; Kurniawan, Muhammad Arif; Fuadi, Aris; Wahid, Abdul
Jurnal Abdimas Universitas Insan Pembangunan Indonesia Vol. 4 No. 2 (2026): Agustus-2026
Publisher : LPPM Universitas Insan Pembangunan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58217/jabdimasunipem.v4i2.180

Abstract

This community service (PKM) program aims to empower the residents of Green Residence Panongan, Tangerang, through the cultivation of fruit trees in pots, locally known as Tabulampot. The initiative was driven by the challenges of limited green open space and the need for improved family food security within urban housing environments. The program employed a Community-Based Development (CBD) approach and participatory andragogy methods, which included socialization, technical demonstrations, guided practice, and intensive mentoring conducted from September 2025 to February 2026. The results indicated a significant success in achieving the program's objectives. Participants' cognitive knowledge regarding urban farming increased by 68%, and 100% of the 35 participating families successfully demonstrated the technical skills required for planting. The adoption rate reached 82%, surpassing the initial target of 75%, with a plant survival rate of 89% after three months. Furthermore, the program successfully established the "Green Residence Tabulampot Community," complete with an organizational structure and a digital communication platform to ensure long-term sustainability. This initiative not only enhances environmental greening but also provides potential economic savings of approximately Rp 100,000 to Rp 300,000 per month per household and promotes a healthier lifestyle through the production of fresh, organic fruit in limited residential spaces.
STRATEGI BRANDING DAN PEMASARAN ONLINE PADA UMKM RUMAHAN RT 05/01 DESA PANONGAN, KECAMATAN PANONGAN, KABUPATEN TANGERANG, BANTEN Arfan; Agistiawati, Eva; Mariyanah, Siti; Rahmawati, Yunita; Taro, Mazdhalifah; Kurniawan, Muhammad Arif; Fuadi, Aris; Wahid, Abdul; Simorangkir, Yosua Novembrianto; Rukmana, Andi; Prabowo, Anto; Widjiyanta; Sadewo, Tatang Iman; Sasono, Ipang; Johan, Muhammad; Fajriyah, Nurul; Suseno, Bayu; Nugroho, Pratomo Djati; Kabir, Abdul; Fitri, Aminul; Purnama, Desi; Saputra, Aldo Aly; Raisayah, Zahra Atikah
Jurnal Abdimas Universitas Insan Pembangunan Indonesia Vol. 4 No. 2 (2026): Agustus-2026
Publisher : LPPM Universitas Insan Pembangunan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58217/jabdimasunipem.v4i2.183

Abstract

Micro, Small, and Medium Enterprises (UMKM) play a vital role in improving the community's economy and family well-being. However, many home-based UMKM still face challenges in product branding, digital marketing, utilizing digital platforms, and expanding market reach, including UMKM at Green Panongan Residence, RT 05/01, Panongan Village, Panongan District, most of whom still rely on conventional marketing and lack a strong brand identity. This Community Service (PKM) activity aims to improve the knowledge and skills of UMKM in implementing branding and online marketing strategies to increase business competitiveness. The methods used included observation, identifying partner needs, interactive lectures, guided practice based on artificial intelligence (AI), and ongoing mentoring on brand identity development, business social media management, and digital platform utilization. The activity was held on June 16, 2026, and was attended by 90 participants. The results showed an increased understanding of the importance of brand identity, the use of digital media for promotion, and a shift in mindset from conventional marketing to the use of digital technology. This program supports community economic empowerment and strengthens the capacity of business actors to face the challenges of the digital era.