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Manajemen Patien Safety dalam Meningkatkan Mutu Pelayanan Pasien Budiman, Arif; Yudiansyah, Ridwan
AL-MIKRAJ Jurnal Studi Islam dan Humaniora (E-ISSN 2745-4584) Vol 5 No 01 (2024): Al-Mikraj, Jurnal Studi Islam dan Humaniora
Publisher : Pascasarjana Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/almikraj.v5i01.5693

Abstract

This research aims to analyze Patient Safety Management in Improving the Quality of Patient Services. The type of research is a literature review. Patient safety management has an important role in improving the quality of patient service. Implementation of patient safety principles, such as incident reporting, increasing staff competency, and implementing safety standards, has a significantly positive impact on health service quality indicators, including patient satisfaction, reducing the number of adverse medical events, and increasing operational efficiency. Challenges in implementing patient safety management, such as lack of resources and resistance to change, can be overcome through management commitment, ongoing training, and strengthening safety culture throughout the organization. Recommendations for further improvement include the development of stronger policies, increased staff participation in safety programs, and regular evaluation and adjustment of strategies to ensure the sustainability and effectiveness of patient safety programs.
Manajemen Patien Safety dalam Meningkatkan Mutu Pelayanan Pasien Budiman, Arif; Yudiansyah, Ridwan
AL-MIKRAJ Jurnal Studi Islam dan Humaniora Vol. 5 No. 01 (2024): Al-Mikraj, Jurnal Studi Islam dan Humaniora
Publisher : Pascasarjana Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/almikraj.v5i01.5693

Abstract

This research aims to analyze Patient Safety Management in Improving the Quality of Patient Services. The type of research is a literature review. Patient safety management has an important role in improving the quality of patient service. Implementation of patient safety principles, such as incident reporting, increasing staff competency, and implementing safety standards, has a significantly positive impact on health service quality indicators, including patient satisfaction, reducing the number of adverse medical events, and increasing operational efficiency. Challenges in implementing patient safety management, such as lack of resources and resistance to change, can be overcome through management commitment, ongoing training, and strengthening safety culture throughout the organization. Recommendations for further improvement include the development of stronger policies, increased staff participation in safety programs, and regular evaluation and adjustment of strategies to ensure the sustainability and effectiveness of patient safety programs.
Analysis of Human, Organizational, And Technological (Hot-Fit) Readiness in Medical Record Digitalization to Support The Implementation of Electronic Medical Record (EMR) at Bhayangkara Hospital Level IV Cianjur Yudiansyah, Ridwan; Paramarta, Vip; Rulia, Rulia
Dinasti International Journal of Education Management And Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5647

Abstract

This study aims to analyze the readiness of human, organizational, and technological aspects (HOT-Fit) in the digitalization of medical records to support the implementation of the Electronic Medical Record (EMR) at Bhayangkara Hospital Level IV Cianjur. The research background is based on the Indonesian Ministry of Health Regulation No. 24 of 2022, which mandates healthcare facilities to transition to electronic medical records, as well as the challenges faced by hospitals in terms of technological infrastructure, human resource skills, and system integration. This research employed a qualitative approach using in-depth interviews with medical staff, medical record officers, IT teams, and hospital management. Data were analyzed with NVivo software using the HOT-Fit model as the analytical framework. The results indicate that technology is the most dominant factor in the successful implementation of EMR, particularly regarding user-friendliness, system speed, and cross-service integration. Organizational aspects highlight the importance of structural support, policies, and clear SOPs, while human aspects focus on user competence and acceptance. EMR implementation has proven to deliver tangible benefits, including improved work efficiency, streamlined administrative processes, and enhanced healthcare quality. In conclusion, the success of EMR implementation is not solely determined by technological readiness but also by the synergy of human and organizational factors.