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All Journal International Journal of Education, Social Studies, And Management (IJESSM) Jurnal Ilmu Hukum, Humaniora dan Politik (JIHHP)
Ahdiyenti, Ahdiyenti
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Education Law, Crime, Criminology & Criminal Justice Other

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Implementation of Total Quality Management in Improving the Quality of Education at State 2nd High School Tebo, Jambi Province Ahdiyenti, Ahdiyenti; Umar, Hasbi; Anwar Us, Kasful
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 5 No. 2 (2025): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v5i2.763

Abstract

The educational practices organized by this madrasah still have difficulty in obtaining adequate resources. The implementation process of quality management has not begun with an analysis of the identified problems. Even still felt lack of training and guidance on quality. Based on that, this study aims to analyze the implementation of total quality management (TQM) in improving the quality of education at Madrasah Aliyah Negeri 2 Tebo. This qualitative research uses a qualitative case approach. The subjects of this study were the principal of Madrasah Aliyah Negeri 2 Tebo, deputy principal, committee, administrative staff, teachers and students. Data collection with observation, interview and documentation techniques. Data analysis using the Miles and Huberman model consists of data reduction, data display and data conclusion. The results of the study indicate that the implementation of Total Quality Management (TQM) in improving the quality of education at MAN 2 Tebo is not optimal because it has not met the standards evenly in each quality component. In terms of planning, the implementation of TQM aims to create quality and superior human resources (HR) through programmed plans involving all elements of the school, including students and parents. In the implementation, the education process has been running well, although there are still obstacles in collecting data related to the effectiveness of the program and more structured communication. In terms of output and outcome, this madrasah has succeeded in implementing the superior class program, which strengthens public trust in the quality of education provided. Continuous improvement in the implementation of TQM is carried out constantly, with a focus on finding ways to improve every educational process at MAN 2 Tebo. The commitment of the head of the madrasah in implementing TQM focuses on fulfilling customer satisfaction, both from students and parents, to achieve better educational outcomes.
Implementation of Total Quality Management in Improving the Quality of Education at State 2nd High School Tebo, Jambi Province Ahdiyenti, Ahdiyenti; Umar, Hasbi; Anwar Us, Kasful
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 5 No. 2 (2025): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v5i2.763

Abstract

The educational practices organized by this madrasah still have difficulty in obtaining adequate resources. The implementation process of quality management has not begun with an analysis of the identified problems. Even still felt lack of training and guidance on quality. Based on that, this study aims to analyze the implementation of total quality management (TQM) in improving the quality of education at Madrasah Aliyah Negeri 2 Tebo. This qualitative research uses a qualitative case approach. The subjects of this study were the principal of Madrasah Aliyah Negeri 2 Tebo, deputy principal, committee, administrative staff, teachers and students. Data collection with observation, interview and documentation techniques. Data analysis using the Miles and Huberman model consists of data reduction, data display and data conclusion. The results of the study indicate that the implementation of Total Quality Management (TQM) in improving the quality of education at MAN 2 Tebo is not optimal because it has not met the standards evenly in each quality component. In terms of planning, the implementation of TQM aims to create quality and superior human resources (HR) through programmed plans involving all elements of the school, including students and parents. In the implementation, the education process has been running well, although there are still obstacles in collecting data related to the effectiveness of the program and more structured communication. In terms of output and outcome, this madrasah has succeeded in implementing the superior class program, which strengthens public trust in the quality of education provided. Continuous improvement in the implementation of TQM is carried out constantly, with a focus on finding ways to improve every educational process at MAN 2 Tebo. The commitment of the head of the madrasah in implementing TQM focuses on fulfilling customer satisfaction, both from students and parents, to achieve better educational outcomes.
FAKTOR-FAKTOR YANG MEMPENGARUHI BERPIKIR SISTEMATIK Ahdiyenti, Ahdiyenti; Ali, Hapzi; Anwar Us, Kasful
Jurnal Ilmu Hukum, Humaniora dan Politik Vol. 2 No. 2 (2022): (JIHHP) Jurnal Ilmu Hukum, Humaniora dan Politik (Februari 2022)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (375.688 KB) | DOI: 10.38035/jihhp.v2i2.933

Abstract

Berpikir sistematis adalah pendekatan ilmiah untuk mempelajari masalah. Pendekatan ini membutuhkan studi tentang hubungan yang relevan, saling melengkapi, dan dapat diandalkan. Gagasan ini disebut Teori Sistem Umum (GST), sebagai doktrin interdisipliner yang mengeksplorasi prinsip dan model yang diterapkan pada sistem secara umum, dengan mempertimbangkan jenis dan ukuran elemen tertentu serta kekuatan geraknya. Ada 4 faktor yang mempengaruhi pemikiran sistem, yaitu pertama, motivasi rendah akan mengalihkan perhatian, sedangkan motivasi tinggi akan membatasi fleksibilitas; kedua, keyakinan dan sikap yang salah dapat menyesatkan kita; ketiga, kebiasaan. Kecenderungan untuk mempertahankan pola pikir tertentu atau melihat masalah hanya dari satu sisi, atau keyakinan yang berlebihan dan tidak kritis terhadap pendapat pihak berwenang menghalangi pemecahan masalah yang efisien. Hal ini menimbulkan pemikiran yang kaku (rigid mental set), kebalikan dari berpikir fleksibel (flexible mental set). Keempat, Emosi. dalam menghadapi berbagai situasi, tanpa sadar kita terlibat secara emosional.
Co-Authors Anwar Us, Kasful Hapzi Ali Hasbi Umar