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p-Index From 2020 - 2025
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All Journal Journal of Social Interactions and Humanities (JSIH)
Nur Azizah Fitrianti
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Humanities Social Sciences

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Mining Conflict Resolution in a Communication Perspective: A Literature Review Nur Azizah Fitrianti; Andre Noevi Rahmanto; Sudarmo
Journal of Social Interactions and Humanities Vol. 3 No. 2 (2024): July 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/jsih.v3i2.9783

Abstract

This research aims to find out how communication patterns and how to resolve conflict from a communication perspective. This research uses a qualitative method with a literature review approach. The results of this study show that there are many companies that seek conflict resolution by looking at communication so that the communication patterns that occur in a conflict cannot be separated from how the case views communication itself. Furthermore, this research can conclude that communication cannot separate the conflict that occurs because in a communication process, there will be the potential for a communication failure to occur. Thus, communication will play an important role in how to resolve the conflict that occurs.
Co-Authors Andre Noevi Rahmanto Sudarmo