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The Effect of Accounting Information System Utilization, Human Resource Competence, and Internal Audit on the Quality of Financial Statements at OPD Surabaya City Office Arifin, Annisa Putri; Widajantie, Tituk Diah
International Journal of Business and Applied Economics Vol. 3 No. 4 (2024): July 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijbae.v3i4.9750

Abstract

This study aims to identify the influence of the use of accounting information systems, human resource dumber competence, and internal audit on the quality of financial statements of the City of Surabaya. The sample for this study was taken from the Regional Apparatus Organization (OPD) of Surabaya City, which was used in a quantitative method. The sampling technique was carried out by a simple random sampling method based on probability.  The total number of participants in this study amounted to 100 participants including financial staff. Data analysis techniques using SmartPLS 4.0. The results show that the quality of financial reporting is not significantly affected by the use of accounting information systems. The quality of financial reporting is significantly influenced by the competence of human resources. The quality of financial reporting is significantly affected by internal audit. This study makes a valuable contribution to preserving the caliber of the financial reports of Surabaya's regional apparatus organizations as well as offering prospective assessments for upcoming upgrades.
The Influence of Online Customer Reviews, Brand Trust, and Perceived Value on Purchase Decisions of Daviena Skincare on TikTok in Surabaya Arifin, Annisa Putri; Aminah, Siti
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i1.8510

Abstract

This study was conducted to analyze the extent of the influence of Online Customer Reviews, Brand Trust, and Perceived Value on the Purchase Decision of Daviena Skincare on TikTok in Surabaya City. A quantitative methodology was applied in this study using a questionnaire as the survey instrument, distributed to 112 respondents selected through purposive sampling. The analysis method used was Partial Least Square based on Structural Equation Modeling (PLS-SEM), which was run using the SmartPLS4 application to obtain model estimation results. The study found that Online Customer Reviews did not have a significant effect on Purchase Decisions. Meanwhile, Brand Trust and Perceived Value were found to have a positive and significant effect on Purchase Decisions. These findings indicate that although online reviews are widely available on TikTok, factors such as brand trust and consumers' perceptions of product value remain the primary determinants in purchase decision-making. Based on these findings, it is hoped that Daviena Skincare can continue to build and maintain consumer trust and enhance product value perceptions through consistent quality, transparent information, and good service, in order to retain and increase customer loyalty.