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Evaluation of a Furniture Product Testing Process and Results Reporting Application using the Extended Technology Acceptance Model (TAM) at XYZ Company Faizal Asrul Pasaribu; Jumadi Simangunsong; Kiki Puspo Arianty
SISTEMASI Vol 15, No 3 (2026): Sistemasi: Jurnal Sistem Informasi
Publisher : Universitas Islam Indragiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v15i3.6198

Abstract

The furniture manufacturing industry demands efficient internal processes and reliable reporting quality; however, the adoption of digital reporting applications is often hindered by user acceptance factors. This study evaluates user acceptance of a Furniture Product Testing Process and Results Reporting Application at PT XYZ using the Extended Technology Acceptance Model (ETAM), which integrates constructs from the Technology Acceptance Model (TAM) and variables from the Information System Success Model (ISSM), including system quality, information quality, service quality, and user satisfaction. A survey of employees across operational units was analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0. The measurement model met the criteria for validity and reliability (AVE = 0.598–0.875; composite reliability = 0.869–0.954). The coefficient of determination (R²) indicates a strong to very strong model across key variables (R² for intention to use = 0.883; attitude toward use = 0.738; perceived ease of use = 0.737; perceived usefulness = 0.788; actual use = 0.698). The main results reveal significant paths: system quality → perceived ease of use (β = 0.563; p < 0.007), perceived ease of use → attitude toward use (β = 0.735; p < 0.001), attitude toward use → behavioral intention (β = 0.940; p < 0.001), and behavioral intention → actual use (β = 0.828; p < 0.001). In contrast, information quality and service quality do not have a significant effect on perceived usefulness, perceived ease of use, or user satisfaction; additionally, perceived usefulness and user satisfaction do not significantly drive actual use. These findings highlight the central role of system performance and usability in shaping sustained adoption. They also suggest the need for enhanced training strategies and clearer communication of system benefits to strengthen perceived usefulness and to ensure that service support contributes more effectively to user satisfaction and system usage.
DESIGN OF FABRIC WASTE MANAGEMENT INFORMATION SYSTEM FOR CIRCULAR ECONOMY NONPROFITS Kiki Puspo Arianty; Mila Anjani
Journal of Economic, Bussines and Accounting (COSTING) Vol. 9 No. 1 (2026): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/86n23g27

Abstract

Textile waste management based on the circular economy still faces challenges related to material flow documentation, distribution accountability, and stakeholder coordination, particularly within nonprofit organizations. This study aims to design and develop the SILAHKAN information system as a solution to support structured, transparent, and sustainable textile waste management. The research adopts applied research with a qualitative descriptive approach combined with system development research. Data were collected through interviews, observations, documentation, and literature review. System development was conducted using the Agile Software Development method, encompassing problem identification, requirements analysis, system design, iterative development, testing, and user based evaluation. The results indicate that the SILAHKAN system supports textile waste flow recording, improves distribution traceability, and strengthens the role of nonprofit organizations as key actors in circular economy implementation. The system is expected to serve as an adaptive and practical information technology based model for textile waste management in nonprofit organizations.
An Explainable Optimization Framework for Demand-Driven Inventory Decisions Using SHAP and Mixed Integer Programming Alfry Aristo Jansen Sinlae; Fajriana Fajriana; Yenny Suzana; Kiki Puspo Arianty
International Journal of Engineering, Science and Information Technology Vol 6, No 3 (2026)
Publisher : Malikussaleh University, Aceh, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52088/ijesty.v6i3.1882

Abstract

Demand uncertainty complicates inventory decision-making and requires decision-support systems that are both accurate and transparent. However, existing studies primarily emphasize either demand forecasting or inventory optimization, with limited attention to integrating explainability into a unified decision-making framework. This study develops and evaluates an Explainable Optimization Framework that combines Extreme Gradient Boosting (XGBoost) for demand forecasting, SHapley Additive exPlanations (SHAP) for model interpretability, and Mixed Integer Programming (MIP) for inventory optimization. The framework was developed following the Design Science Research methodology, encompassing problem identification, artifact development, demonstration, evaluation, and communication. Model performance was assessed using rolling-origin backtesting to provide a robust evaluation under dynamic and uncertain demand conditions. Forecasting accuracy was measured using Root Mean Square Error (RMSE), Mean Absolute Error (MAE), and Mean Absolute Percentage Error (MAPE). Experimental results demonstrate that XGBoost achieved the highest forecasting accuracy, with an RMSE of 43.87, MAE of 33.92, and MAPE of 7.61%. The forecasted demand was subsequently incorporated into the MIP optimization model, resulting in a 22.3% reduction in total inventory cost, an increase in service level from 91.2% to 96.8%, an improvement in fill rate from 89.7% to 95.4%, a 57.1% reduction in stockout frequency, and an increase in inventory turnover from 5.8 to 7.2 compared with the baseline approach. SHAP analysis identified historical demand, promotional activities, and product price as the most influential variables affecting demand predictions, providing transparent explanations that enhance managerial trust and support informed inventory decisions. Overall, the proposed framework demonstrates that integrating forecasting, explainability, and mathematical optimization into a unified decision pipeline significantly improves operational efficiency, inventory performance, decision transparency, and resilient data-driven supply chain management across diverse industrial sectors