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p-Index From 2021 - 2026
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All Journal Journal of Blockchain, Nfts and Metaverse Technology
Agung Triayudi
Information System Department, Faculty of Communication and Information Technology, Universitas Nasional, Jakarta, Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Engineering Library & Information Science

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Analysis of the Effect of User Satisfaction on the Quality of the Shopee Application with the End User Computing Satisfaction Method (Survey on Followers of the Shopee Indonesia Instagram Account) Baldhan Difa; Agung Triayudi; Endah Tri Esti Handayani
SaNa: Journal of Blockchain, NFTs and Metaverse Technology Vol. 2 No. 2 (2024): August 2024
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58905/sana.v2i2.269

Abstract

Shopee is one of the e-commerce platforms in Indonesia that supports the marketplace business model. Shopee faces a big challenge to compete with a large number of other e-commerce because it is one of the marketplaces that enliven the mobile segment. To win the competition, marketplace organizers must be able to meet consumer needs to win the competition because the rapid and diverse growth of e-commerce results in increasingly fierce competition. A service can be said to be successful in providing satisfaction if it can meet the needs of its users, and user satisfaction itself can be interpreted as an important thing for every service provider. User satisfaction with services can be used to identify the good and bad sides of services that can be implemented so that user needs can be met. In this study, the End User Computer Satisfaction (EUCS) method is used, the EUCS method has 5 variables that can be used in the analysis process, namely the Content, Accuracy, Format, Ease of Use, and Timeliness variables. The research was conducted by distributing questionnaires to @shopee_id Instagram followers, from distributing questionnaires, 385 data were taken as samples to measure Shopee marketplace user satisfaction. The results of the presentation of Shopee marketplace user satisfaction on all variables are stated to have a very satisfactory data interpretation because the presentation value is above 81%
Implementation of the Double Diamond Method in User Experience Design of Health Service Application (Homecare) Rian Hidayat Rian; Agung Triayudi; Ira Diana Sholihati
SaNa: Journal of Blockchain, NFTs and Metaverse Technology Vol. 2 No. 1 (2024): February 2024
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58905/sana.v2i1.272

Abstract

The rapid development of technology at present is almost utilized in every aspect of life, including education, economy, social, and health. However, the equal distribution of this technology has not been fully implemented, especially in the field of health. According to data from Databoks in 2022, 71% of the population has never accessed health services online. This serves as the basis for the creation of the User Interface (UI) and User Experience (UX) for health service applications (homecare) using the Double Diamond method, which is divided into four stages: discover, define, develop, and deliver. Data collection in this research is conducted through literature studies, interviews, and observations. Additionally, usability testing is performed using the System Usability Scale (SUS), with a testing result of 83.3%, categorized as excellent. This can contribute to a positive user experience for the users.
E-Commerce Sales of Qurban Animals at Bratajaya Farm Store Using Content Based Filtering Method Hilman Fikri Wijaya Hilman; Agung Triayudi; Winarsih
SaNa: Journal of Blockchain, NFTs and Metaverse Technology Vol. 2 No. 2 (2024): August 2024
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58905/sana.v2i2.273

Abstract

E-commerce is a buying and selling process carried out via a digital platform, utilizing the internet as a transaction medium. The existence of e-commerce makes it easier to buy and sell online, which is the key to business development and potential profits in the future. Online business competition is increasingly intense, even reaching price competition. Bratajaya Farm Animal Shop chose to use the e-commerce platform as a way to sell their products. With this e-commerce, it is hoped that it will make it easier for customers to look for sacrificial animals without having to come directly to the shop which takes time. E-commerce technology design for the sale of sacrificial animals at the Bratajaya Farm Shop using the PHP programming language and MySQL database and testing using Blackbox testing. The method used for the E-Commerce system uses Content Based Filtering, with the Content Based Filtering method it can make it easier for customers to search for the animal category to choose
Co-Authors Baldhan Difa Endah Tri Esti Handayani Hilman Fikri Wijaya Hilman Ira Diana Sholihati Rian Hidayat Rian Winarsih