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Analysis of Regulatory Quality, Interagency Coordination, and Institutional Capacity on the Effectiveness of Public Services in Jakarta Loso Judijanto; Moh Gifari Sono; Wahyudin Wahyudin
West Science Social and Humanities Studies Vol. 2 No. 10 (2024): West Science Social and Humanities Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsshs.v2i10.1345

Abstract

This study examines the impact of regulatory quality, interagency coordination, and institutional capacity on the effectiveness of public services in Jakarta. Using a quantitative approach, data were collected from 100 respondents working in Jakarta’s public service sector. A Likert scale (1-5) questionnaire was employed to measure perceptions of the governance factors and service effectiveness, and the data were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS 3). The results reveal that all three governance factors—regulatory quality, interagency coordination, and institutional capacity—significantly and positively affect public service effectiveness, with institutional capacity having the strongest influence. The findings highlight the importance of governance reforms aimed at improving regulatory frameworks, enhancing interagency collaboration, and strengthening institutional capacity to ensure efficient public service delivery in Jakarta. This research provides key insights for policymakers to optimize governance systems for better public sector performance.
A Bibliometric Analysis of Cultural Change Management in HR Loso Judijanto; Wahyudin Wahyudin
West Science Interdisciplinary Studies Vol. 4 No. 06 (2026): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v4i06.2933

Abstract

The current study performs a bibliometric investigation of the field of cultural change management in HRM and investigates its intellectual structure, the process of thematic evolution, and the global collaboration pattern. With the help of bibliometrics methods, the analysis of keywords co-occurrence, density visualization, citation impact, co-authorship network, and country level of collaboration is carried out. The results show that the concept of HRM represents the main hub of scientific research and is closely related to concepts of organizational culture, change management, HRM, knowledge management, and information systems. Thematic evolution shows the evolution of the scientific field from the fundamental research on HRM and knowledge management towards research on organizational behavior and organizational culture and more recent research on digital transformation in terms of artificial intelligence, HR analytics, and IT-enabled HRM. The citation analysis suggests that most influential papers combine various disciplines like healthcare, operations management, and organizational studies. Finally, the collaboration network shows that the UK and the USA are leaders in terms of scientific production, whereas Australia, Germany, and Netherlands are intermediators for other countries in the field.
A Bibliometric Analysis of Cultural Change Management in HR Loso Judijanto; Wahyudin Wahyudin
West Science Interdisciplinary Studies Vol. 4 No. 06 (2026): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v4i06.2933

Abstract

The current study performs a bibliometric investigation of the field of cultural change management in HRM and investigates its intellectual structure, the process of thematic evolution, and the global collaboration pattern. With the help of bibliometrics methods, the analysis of keywords co-occurrence, density visualization, citation impact, co-authorship network, and country level of collaboration is carried out. The results show that the concept of HRM represents the main hub of scientific research and is closely related to concepts of organizational culture, change management, HRM, knowledge management, and information systems. Thematic evolution shows the evolution of the scientific field from the fundamental research on HRM and knowledge management towards research on organizational behavior and organizational culture and more recent research on digital transformation in terms of artificial intelligence, HR analytics, and IT-enabled HRM. The citation analysis suggests that most influential papers combine various disciplines like healthcare, operations management, and organizational studies. Finally, the collaboration network shows that the UK and the USA are leaders in terms of scientific production, whereas Australia, Germany, and Netherlands are intermediators for other countries in the field.