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Bibliometric Study of Managing Generational Diversity in the Workplace Loso Judijanto; Ahmad Winanto; Agus Setiyawan
West Science Social and Humanities Studies Vol. 2 No. 12 (2024): West Science Social and Humanities Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsshs.v2i12.1488

Abstract

Managing generational diversity in the workplace has become a critical focus for organizations as they navigate the challenges and opportunities presented by multigenerational teams. This study employs a bibliometric analysis to explore the trends, key themes, and global collaboration patterns in generational diversity research from 2000 to 2024. Using data from Scopus, the study identifies influential topics such as diversity, inclusion, leadership, and communication, which are central to managing generational dynamics. Leadership was found to be a pivotal factor in bridging generational divides, while communication gaps and generational stereotypes remain persistent challenges. The analysis also highlights the dual role of technology as both a barrier and a tool for fostering intergenerational collaboration. Despite significant contributions from developed countries, there is notable underrepresentation from developing regions, emphasizing the need for more inclusive research efforts. Emerging topics, including mental health and intersectionality, suggest avenues for future exploration. This study contributes valuable insights for researchers, practitioners, and policymakers aiming to create inclusive, adaptive, and effective multigenerational workplaces.
Transformation of Generation Z Work Motivation through Information Transparency, Performance Recognition, and Technology Support in Palembang Telecommunication Industry in Indonesia Maiza Fikri; Yenik Pujowati; Agus Setiyawan
West Science Interdisciplinary Studies Vol. 2 No. 12 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i12.1525

Abstract

This study explores the influence of information transparency, performance recognition, and technology support on the work motivation of Generation Z employees in the telecommunication industry in Palembang, Indonesia. Using a quantitative approach, data were collected from 48 respondents through a structured questionnaire with a Likert scale of 1 to 5 and analyzed using SPSS version 26. The findings indicate that all three factors significantly and positively impact work motivation, with technology support emerging as the strongest predictor. The results highlight the importance of fostering transparent communication, implementing effective recognition systems, and providing advanced technological tools to engage and motivate Generation Z employees. These insights offer valuable implications for human resource strategies in the telecommunication sector.