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Desriyeni
Universitas Negeri Padang, Indonesia
Aerospace Engineering Agriculture, Biological Sciences & Forestry Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Physics

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Peran Pustakawan pada Layanan Referensi di Unit Pelaksana Administrasi Perpustakaan Isi Padang Panjang dalam Memenuhi Kebutuhan Informasi Pemustaka Fadya Ramadhany Budyman; Desriyeni; Aivan Sondra
Jurnal Syntax Admiration Vol. 5 No. 12 (2024): Jurnal Syntax Admiration
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jsa.v5i12.1758

Abstract

Libraries as information centers have a crucial role in education, research, and community literacy development. In the digital era, libraries are required not only to provide access to information, but also services that meet the needs of users. One of the important services is the reference service, which serves as a link between the user and the information needed. Librarians play a vital role in this, not only as custodians of collections, but also as educators and facilitators. At the UPA Library of the Indonesian Institute of the Arts (ISI) Padang Panjang, the reference service supports the needs of students, lecturers, and researchers. However, limited human resources are a challenge, with only two librarians, one of whom is active in the service. This study aims to examine the role of librarians in reference services, focusing on their role as educators and trainers of information literacy as well as facilitators of learning and research. Librarians are expected to guide users in choosing and using information effectively, especially in the context of abundant digital information. They also function as facilitators in supporting the learning and research process, especially for students in the field of arts and culture. The research method used is qualitative with in-depth interviews to understand the roles and challenges of librarians. The results of the study are expected to provide a clear picture of the role of librarians in the UPA ISI Padang Panjang Library and recommendations to improve services to meet the information needs of users, so that libraries can contribute more to education and research.
The Influence of User Experience (UX) on Digital Information Services in Libraries Universitas Negeri Padang Waliatun Masabih Sayalin; Desriyeni
International Journal of Science and Environment (IJSE) Vol. 6 No. 2 (2026): May 2026
Publisher : CV. Inara in Colaboration with www.stie-sampit.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijse.v6i2.664

Abstract

This study was motivated by the rapid development of information technology, which has encouraged libraries to provide digital information services that are fast, easily accessible, and capable of meeting users' information needs. The success of digital information services is determined not only by the availability of technology and the completeness of information but also by users' experiences (User Experience [UX]) when interacting with the system. Therefore, this study aims to examine the effect of User Experience (UX) on digital information services at the Library of Universitas Negeri Padang. This study employed a quantitative method using descriptive and verification approaches. The study population consisted of all users of the digital information services at the Library of Universitas Negeri Padang, totaling 5,824 users. The sample was determined using the Slovin formula with a 10% margin of error, resulting in 98 respondents. Data were collected through a questionnaire using a five-point Likert scale. The data were analyzed using descriptive statistics and simple linear regression with the assistance of SPSS software. The User Experience (UX) variable was measured using five indicators: ease of use, ease of access, interface clarity, information quality, and user comfort. Meanwhile, digital information services were measured through service reliability, access speed, information accuracy and completeness, ease of obtaining information, and user satisfaction. The findings indicate that User Experience (UX) has a positive and significant effect on digital information services at the Library of Universitas Negeri Padang. The better the users' experience, the higher the perceived quality of digital information services. These findings suggest that ease of use, accessibility, interface clarity, information quality, and user comfort should become primary considerations in the development of library digital information services. This study is expected to serve as an evaluation reference for library managers in improving digital-based services that are more effective, efficient, and user-oriented.
Co-Authors Aivan Sondra Fadya Ramadhany Budyman Waliatun Masabih Sayalin