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All Journal Record and Library Journal International Journal of Disaster Management
Ngulube, Patrick
Unknown Affiliation
Humanities Decision Sciences, Operations Research & Management Earth & Planetary Sciences Environmental Science Library & Information Science Social Sciences

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Difficulties and opportunities of implementing total quality management in academic libraries of Ghana Asante, Edward; Ngulube, Patrick
Record and Library Journal Vol. 10 No. 2 (2024): December
Publisher : D3 Perpustakaan Fakultas Vokasi Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/rlj.V10-I2.2024.276-291

Abstract

Background of the study: Academic libraries are collapsing due to the related challenges of implementing TQM practices and integrating them. Purpose: The primary objective of this study is to ascertain the challenges and prospects of implementing total quality management in Ghanaian university libraries. Method: An explanatory mixed method design was employed in the study. Top management, librarians, faculty members, and administrators took part in the discussion. The information and data were gathered using an interview guide and a questionnaire. Out of the 239 participants, 205 persons provided a valid response. This indicated an 85.7% response rate. Out of the twenty-five individuals who were anticipated, twenty were questioned. For the investigation, a straightforward random and purposive sampling strategy was used. Both quantitative and thematic analysis of the data was done. Findings: The investigation demonstrated that there are difficulties in implementing TQM. Adopting total quality management (TQM) can be difficult due to factors such as staff resistance to change, a lack of facilities and resources, and a lack of commitment from upper management. The study also concluded that implementing TQM has several benefits such as boosting the library system's continual improvement and guaranteeing best practices and standard compliance. Conclusion: The study's conclusions may increase information scientists' and librarians' comprehension of how TQM methods are implemented in Ghanaian academic libraries and experiment with the suggested adoption model.
Disaster Preparedness and Management Practices in Academic Libraries in Context Chigwada, Josiline; Ngulube, Patrick
International Journal of Disaster Management Vol 7, No 3 (2024)
Publisher : TDMRC, Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/ijdm.v7i3.40580

Abstract

Academic libraries are faced with natural and man-made disasters that can affect service delivery and loss of life to staff and patrons. The study was done to discuss the disaster preparedness and management practices to be observed by academic libraries and identify the enabling and disabling factors towards the successful management of the experienced disasters. The study was conducted as a systematic literature review where articles were retrieved using relevant keywords from Emerald, Sage, Scopus, Web of Science, and Google Scholar where 8753 articles were identified, and 39 articles were reviewed after screening. Using the content analysis approach, the practices that should be factored in disaster preparedness and management plans were analysed. The findings showed that academic libraries were affected by fires, floods, digital disasters, earthquakes, cyclones, typhoons, storms, tornadoes, COVID-19, pest infestation, vandalism, theft, unstable electric power, war, and bomb threats. The disaster preparedness and management practices employed included risk assessment, emergency response planning, staff training, collection protection, digital preservation, backup and recovery, communication and outreach, and collaboration and partnerships. The enabling and disabling factors were funding, awareness, infrastructure, staffing, and collaboration. The authors recommend that academic libraries should have disaster preparedness plans, collaborate and establish partnerships, invest in technology and infrastructure, train both staff and users on dealing with disasters, and insure the library buildings and collections. The study would inform academic library administrators, policymakers, and disaster management professionals in academic institutions about effective strategies that can used to deal with disasters.
Co-Authors Asante, Edward Chigwada, Josiline