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This Author published in this journals
All Journal Greenation International Journal of Tourism and Management
Arlindo do Ceu Fatima
Management Science Doctoral Program, Faculty of Economics and Business, State University of Malang &Faculty of Economics and Business, Oriental University of Timor Leste
Economics, Econometrics & Finance

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Comparison of Human Resource Management (HRM) Strategies between Labuan Bajo Tourism Business and Dili Timor Leste Tourism Business Based On 7s-Mckinsey Arlindo do Ceu Fatima; Madziatul Churiyah
Greenation International Journal of Tourism and Management Vol. 2 No. 4 (2024): (GIJTM) Greenation International Journal of Tourism and Management (December 20
Publisher : Greenation Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v2i4.287

Abstract

This study compares how Labuan Bajo, Indonesia, and Dili, Timor Leste's tourism businesses manage their human resources using the 7S-McKinsey framework. This framework analyzes seven elements: shared values, strategy, structure, systems, leadership style, staff, and skills. The research reveals differences in HRM approaches. Labuan Bajo prioritizes environmental sustainability and a structured training system, while Dili focuses on tourism promotion and informal learning. Labuan Bajo has a more formal organizational structure and a consultative leadership style than Dili's flexible and authoritative leadership structure. In conclusion, this study highlights the distinct advantages and disadvantages of Labuan Bajo and Dili in their HRM practices and provides valuable insights for the tourism industry. By understanding the factors influencing success in tourism HR, this research can guide the development of more effective practices, making it a practical resource for HR professionals and policymakers.
Co-Authors Madziatul Churiyah