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All Journal International Journal of Public Health Excellence (IJPHE) Jurnal Kedokteran Ibnu Nafis
Sitepu, Dovi Camela
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Biochemistry, Genetics & Molecular Biology Health Professions Medicine & Pharmacology Nursing Public Health

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DETERMINAN KEPUASAN PASIEN RAWAT INAP PESERTA JAMINAN KESEHATAN NASIONAL DI RSUD DR DJOELHAM BINJAI: DETERMINANTS OF INPATIENT SATISFACTION AMONG NATIONAL HEALTH INSURANCE PARTICIPANTS AT RSUD DR. DJOELHAM BINJAI Sitepu, Dovi Camela; Lubis, Ichwan Alamsyah
Jurnal Kedokteran Ibnu Nafis Vol. 13 No. 2 (2024): Desember 2024
Publisher : Fakultas Kedokteran Universitas Islam Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30743/jkin.v13i2.713

Abstract

Kepuasan dimulai dengan penerimaan pasien yang pertama kali datang hingga mereka meninggalkan rumah sakit. Fluktuasi jumlah pasien rawat inap dari menunjukkan bahwa terdapat masalah dalam kepuasan pasien karena penambahan jumlah pasien JKN (Jaminan Kesehatan Nasional) di Binjai tidak sejalan dengan jumlah pasien di RSUD Dr. Djoelham, Binjai. Tujuan penelitian ini untuk menganalisis pengaruh determinan sosiodemografi pasien serta kualitas pelayanan terhadap kepuasan pasien rawat inap peserta JKN di RSUD Dr. Djoelham, Binjai. Penelitian menggunakan metode survei dengan desain cross-sectional. Sampel penelitian adalah 112 pasien JKN yang menggunakan layanan kesehatan di Ruang Rawat Inap RSUD Dr. Djoelham diambil dengan teknik simple random sampling. Data dianalisis menggunakan analisis regresi logistik berganda. Hasil penelitian menunjukkan bahwa lama perawatan, kehandalan, daya tanggap, jaminan, dan empati berpengaruh terhadap ketidakpuasan pasien, Variabel yang memiliki pengaruh paling dominan adalah daya tanggap. Daya tanggap merupakan indikator kesigapan Rumah Sakit dalam menangani keluhan pasien, tanggapan dari Rumah Sakit terhadap saran dari para pasien, responden kecepatan dari Rumah Sakit untuk memuaskan setiap keinginan pasien.
Relationship Between Stress Levels and Hypertension Incidents in Menopous Age Female Prisoners in Class II A Tanjung Gusta Women's Prison Medan Lianto, Naja Rahma; Lukito, Alamsyah; Ismurrizal, Ismurrizal; Sitepu, Dovi Camela
International Journal of Public Health Excellence (IJPHE) Vol. 4 No. 2 (2025): January-May
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijphe.v4i2.1293

Abstract

Background: Hypertension in women is one of the effects of menopause, because there is a decrease in the hormone estrogen and an increase in the hormone cortisol. Women who have entered menopause tend to be easily stressed and cause an increase in blood pressure. One of the groups that is vulnerable to stress is female inmates. Objective: To determine the relationship between stress level and the incidence of hypertension in female inmates of menopausal age in class II A women's prison Tanjung Gusta, Medan. Methods: This study is an analytical research, with a cross sectional research design. Sampling in this study uses a purposive sampling technique. The respondents in this study were 62 people. The instrument used was a Sphygmomanometer to measure blood pressure and for measuring stress levels with the Perceived Stress Scale-10 (PSS-10) questionnaire. Results: In this study, the results of the Somer’s D test (p=0,259) were obtained, which showed that there was no significant relationship between stress levels and the incidence of hypertension in female inmates of menopausal age in class II A women's prison in Tanjung, Gusta Medan. Conclusion: There was no significant relationship between stress levels and the incidence of hypertension in female inmates of menopausal age in class II A women's prison in Tanjung, Gusta Medan.
Relationship Between Stress Levels and Hypertension Incidents in Menopous Age Female Prisoners in Class II A Tanjung Gusta Women's Prison Medan Lianto, Naja Rahma; Lukito, Alamsyah; Ismurrizal, Ismurrizal; Sitepu, Dovi Camela
International Journal of Public Health Excellence (IJPHE) Vol. 4 No. 2 (2025): January-May
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijphe.v4i2.1293

Abstract

Background: Hypertension in women is one of the effects of menopause, because there is a decrease in the hormone estrogen and an increase in the hormone cortisol. Women who have entered menopause tend to be easily stressed and cause an increase in blood pressure. One of the groups that is vulnerable to stress is female inmates. Objective: To determine the relationship between stress level and the incidence of hypertension in female inmates of menopausal age in class II A women's prison Tanjung Gusta, Medan. Methods: This study is an analytical research, with a cross sectional research design. Sampling in this study uses a purposive sampling technique. The respondents in this study were 62 people. The instrument used was a Sphygmomanometer to measure blood pressure and for measuring stress levels with the Perceived Stress Scale-10 (PSS-10) questionnaire. Results: In this study, the results of the Somer’s D test (p=0,259) were obtained, which showed that there was no significant relationship between stress levels and the incidence of hypertension in female inmates of menopausal age in class II A women's prison in Tanjung, Gusta Medan. Conclusion: There was no significant relationship between stress levels and the incidence of hypertension in female inmates of menopausal age in class II A women's prison in Tanjung, Gusta Medan.
Co-Authors Ichwan Alamsyah Lubis Ismurrizal, Ismurrizal Lianto, Naja Rahma Lukito, Alamsyah