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All Journal Jurnal Ilmiah Akomodasi Agung Tourism Economics, Hospitality, and Business Management Journal
Edy Erianto
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Agriculture, Biological Sciences & Forestry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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THE INFLUENCE OF WORK DISCIPLINE ON EMPLOYEE PERFORMANCE AT BUNTU TURUNAN VILLAGE OFFICE, HATONDUAN SUB-DISTRICT, SIMALUNGUN DISTRICT Edy Erianto
Jurnal Ilmiah Akomodasi Agung Vol 10 No 1 (2023): Jurnal Ilmiah Akomodasi Agung
Publisher : Akademi Pariwisata Darma Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51827/jiaa.v10i1.111

Abstract

This study aims to determine whether there is an influence between work discipline on employee performance in Buntu Turunan Village, Hatonduhan District, Simalungun Regency. The population in this study were all employees at the Buntu Turunan village office, Hatonduhan District, Simalungun district, and the sample was determined purposively. The research method used in this study is a quantitative descriptive method. Based on the results of the analysis that has been carried out, it shows that the work discipline variable has a positive effect on employee performance at the Buntu Turunan village office, Hatonduhan District, Simalungun district. The magnitude of the contribution of work discipline to employee performance can be said to be significant from the analysis that has been carried out at the Buntu Turunan village office, Hatonduhan District, Simalungun district
The Strategies Hotel Effort in Improving Food and Beverage Services and Customer Satisfaction (Case Study : Angkasa Raya Hotel Kabupaten Dairi) Edy Erianto
TEHBMJ (Tourism Economics Hospitality and Business Management Journal) Vol 1 No 1 (2021): TEHBMJ (Tourism Economics, Hospitality and Business Management Journal)
Publisher : Politeknik Pariwisata Medan

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Abstract

Various foods and drinks served at the restaurant at the hotel are a strategy for the services provided in order to achieve customer satisfaction who visits a hotel. Customer satisfaction is the level of a person's feelings after comparing the service received with his expectations. This study aims to determine the extent of the relationship between the services provided which is the main objective of the service company. This type of research approach used in this research is a quantitative approach, where the data sources are presented in the form of numbers. This research is focused on how the relationship between service and customer satisfaction. The results showed that there was a significant relationship between service and customer satisfaction with a probability value of 0.000. Judging from the value of the correlation coefficient (r) is 0.985. This means that an increase in service will be followed by an increase in customer satisfaction.
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