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All Journal Router : Jurnal Teknik Informatika dan Terapan Router : Jurnal Teknik Informatika dan Terapan
Shan Putra Elliotman Sarumaha
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Computer Science & IT

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Analisis Tingkat Kepuasan Penggunaan Aplikasi E- Faktur Pajak dalam Proses Pelaporan Pajak di PT. Anugerah Texindotama Shan Putra Elliotman Sarumaha; Agus Budiyantara
Router : Jurnal Teknik Informatika dan Terapan Vol. 2 No. 4 (2024): Desember: Router: Jurnal Teknik Informatika dan Terapan
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/router.v2i4.271

Abstract

This study aims to analyze the level of satisfaction with the use of the tax e-Faktur application in the tax reporting process at PT Anugerah Texindotama. The e-Faktur application is a technological innovation that facilitates electronic tax reporting, which is expected to increase compliance and efficiency in the tax administration process. This research method includes observation, interviews, and distributing questionnaires to 43 respondents who are directly related to the use of the application. Based on the results of the study, it was found that the use of the e- Faktur application has had a positive influence on user satisfaction, with an average satisfaction level of 80.83%, which is categorized as good. Several advantages of the application, such as minimizing the risk of errors and ease of access, also increase user acceptance. However, there are technical constraints that need to be improved to support system optimization. Recommendations for improvement focus on enhancing features and technical training for employees to strengthen the implementation of the e-Faktur application in corporate tax reporting.
Analisis Tingkat Kepuasan Penggunaan Aplikasi E- Faktur Pajak dalam Proses Pelaporan Pajak di PT. Anugerah Texindotama Shan Putra Elliotman Sarumaha; Agus Budiyantara
Router : Jurnal Teknik Informatika dan Terapan Vol. 2 No. 4 (2024): Desember: Router: Jurnal Teknik Informatika dan Terapan
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/router.v2i4.271

Abstract

This study aims to analyze the level of satisfaction with the use of the tax e-Faktur application in the tax reporting process at PT Anugerah Texindotama. The e-Faktur application is a technological innovation that facilitates electronic tax reporting, which is expected to increase compliance and efficiency in the tax administration process. This research method includes observation, interviews, and distributing questionnaires to 43 respondents who are directly related to the use of the application. Based on the results of the study, it was found that the use of the e- Faktur application has had a positive influence on user satisfaction, with an average satisfaction level of 80.83%, which is categorized as good. Several advantages of the application, such as minimizing the risk of errors and ease of access, also increase user acceptance. However, there are technical constraints that need to be improved to support system optimization. Recommendations for improvement focus on enhancing features and technical training for employees to strengthen the implementation of the e-Faktur application in corporate tax reporting.
Co-Authors Budiyantara, Agus