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Exploring the Challenges Faced by Small Insurance Brokers in Achieving Sustainable Growth: A Case Study in Botswana's Insurance Industry Malambo, Maalila
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 7 No 6 (2024): November 2024
Publisher : LPPM of NAROTAMA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/ijebd.v7i6.2769

Abstract

Purpose: This study assesses the challenges faced by small insurance brokers in Botswana, focusing on regulatory dynamics, market conditions, financial constraints, technological disparities, consumer preferences, marketing limitations, distribution challenges, service constraints, and training needs. Design/methodology/approach: An online questionnaire was distributed to 50 small insurance brokers in Botswana, with a response rate of 70%. Semi-structured interviews were conducted with 10 key stakeholders, including regulators and customers, to gain deeper insights. Findings: The findings highlight significant barriers such as complex regulatory procedures, limited access to capital, technological challenges, consumer biases towards larger firms, and inadequate marketing and distribution channels. Research limitations/implications: The study's limitations include a focus on a specific geographic region and the reliance on self-reported data, which may introduce biases. Practical implications: The study underscores the need for streamlined regulatory processes, innovative financial solutions, digital transformation, customer-centric strategies, and strategic partnerships. Originality/value: This paper provides actionable insights for stakeholders to support the sustainable growth of small insurance brokers in Botswana, fostering a more inclusive and robust insurance sector.
Factors Affecting the Uptake of Life Insurance in Botswana Malambo, Maalila; Qutieshat, Abubaker
International Journal of Business, Economics, and Social Development Vol. 5 No. 2 (2024)
Publisher : Rescollacom (Research Collaborations Community)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v5i2.481

Abstract

The low uptake of life insurance is a matter of significant concern both within Africa and globally due to its aims to investigate the factors contributing to the poor adoption of life insurance products in Botswana. Through a survey conducted among 800 randomly selected individuals representing diverse genders in Botswana, with an 80% response rate, this study sheds light on the factors that hinder the uptake of insurance products in the country. The findings indicate that the low adoption of insurance products in Botswana can be attributed, at least in part, to various factors including low income, pervasive poverty, limited insurance awareness and education, and inadequate regulatory oversight.
Investigating Factors Affecting the Low Uptake of Insurance Institute of South Africa (IISA) Membership Among Insurance Professionals in Botswana. Malambo, Maalila
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 6 No 6 (2023): November 2023
Publisher : LPPM of NAROTAMA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/ijebd.v6i6.2395

Abstract

Purpose: This study investigates the factors contributing to the low uptake of Insurance Institute of South Africa (IISA) membership among insurance professionals in Botswana. The goal is to comprehend this phenomenon and provide insights into improving membership rates. Design / Methodology / Approach: A questionnaire-based survey targeting insurance professionals, students, and lecturers was employed. This approach aimed to gather comprehensive perspectives on membership uptake and related factors. The survey identified primary influences on low membership uptake, including lack of awareness, high fees, perceived limited value, and inadequate networking opportunities. The study explored the importance of membership, benefits, barriers, and suggestions for boosting participation. Findings: The study reveals crucial factors contributing to low IISA membership rates. Challenges include insufficient awareness of benefits, high fees deterring potential members, perceived value gaps, and limited networking prospects. These insights provide a holistic understanding of obstacles faced by insurance professionals in joining IISA. The research underscores the significance of professional organization membership for networking, skill enhancement, and career growth. However, financial, and perceptual barriers hinder potential members from joining.
A Critical Analysis of the Relationship Between Visioning and Digital Transformation in the Insurance Industry Malambo, Maalila
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 7 No 4 (2024): July 2024
Publisher : LPPM of NAROTAMA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/ijebd.v7i4.2765

Abstract

Purpose: This critique assesses "The Effect of Visioning on Digital Transformation in the Insurance Industry" by Chiguvi, Zaranyika, Marozwa, and Dube (2023), focusing on its objectives, methodology, findings, and conclusions. It highlights the importance of visioning in digital transformation within the insurance sector and evaluates the study's research framing, literature review, methodology, findings, and discussions. Design/methodology/approach: The study employs a positivist research philosophy and a quantitative approach, utilizing quota sampling to gather data from employees and senior management in the Zimbabwean insurance industry. Findings: The findings indicate a significant positive relationship between visioning and digital transformation, consistent with previous research. Research limitations/implications: The study's limitations include the absence of explicitly stated research questions, identified gaps, and detailed sampling procedures, which may impact transparency and framing. Practical implications: The study underscores the importance of visioning in digital transformation, providing valuable insights for managerial practices in the insurance industry. Originality/value: The critique emphasizes the study's contribution to understanding the role of visioning in facilitating digital transformation in the insurance sector, suggesting that further elaboration with practical examples and future research directions could enhance its academic and practical impact.