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All Journal Moneter : Jurnal Ekonomi dan Keuangan Santri : Jurnal Ekonomi dan Keuangan Islam
Siti Jolehah
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Religion Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Peran Pasar Modal dalam Pertumbuhan Ekonomi di Indonesia Dini Selasi; Puput Indiyani; Siti Jolehah
Moneter : Jurnal Ekonomi dan Keuangan Vol. 3 No. 1 (2025): Januari : Moneter : Jurnal Ekonomi dan Keuangan
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/moneter.v3i1.1085

Abstract

The capital market provides alternative sources of funding and investment facilities for companies that operate based on the principles contained in the capital market. As an important part of the economic ecosystem, the capital market has a significant impact on the level of economic growth of a country. When the level of investment increases, the economic growth of the country also increases. Conversely, a decrease in investment can have a negative impact on economic growth. Funds offered in the capital market through various corporate actions, such as initial public offerings, issuance of new shares, and issuance of bonds, are considered much more efficient than the funds obtained by companies from bank loans each year
Analisis Pengalaman Pengguna dalam Resolusi Sengketa pada Platrom Fintech Siti Jolehah; Fatikah Fatikah
SANTRI : Jurnal Ekonomi dan Keuangan Islam Vol. 2 No. 6 (2024): Desember : Jurnal Ekonomi dan Keuangan Islam
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/santri.v2i6.1140

Abstract

The rapid development of the financial technology (fintech) industry has brought various innovations in financial services, but also poses challenges related to conflict resolution between users and service providers. This study aims to analyze the user experience in resolving disputes through fintech platforms, with a focus on the effectiveness of existing dispute resolution mechanisms. The method used in this study is a qualitative approach with in-depth interviews with active users of fintech platforms who have been involved in disputes. The results of the study show that although fintech platforms provide various channels for settlement, such as mediation or arbitration, many users complain about transparency, complexity of procedures, and unclear information regarding their rights and obligations in the process. In addition, the trust factor in third parties involved in the settlement is also a major issue. These findings provide insight into the need to improve the resolution system by improving communication between fintech service providers and users, as well as clarifying settlement procedures to create a better user experience. This study is expected to contribute to the development of policies and regulations related to dispute resolution in the fintech sector. The abstract above includes the background of the problem, research objectives, methods used, research results, and contributions from the research. You can adjust the content or focus of the research based on the specific focus you want to emphasize in your analysis.
Co-Authors Dini Selasi Fatikah Fatikah Puput Indiyani