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All Journal Jurnal Manajerial Bisnis
Zainita, Ratri
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences Other

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EFEKTIVITAS PROGRAM JAMINAN KESEHATAN NASIONAL (JKN) BPJS KESEHATAN DALAM MENINGKATKAN KUNJUNGAN PASIEN DAN PELAYANAN KESEHATAN DI KLINIK MATA PANDAAN Zainita, Ratri
Jurnal Manajerial Bisnis Vol 8 No 1 (2024): Jurnal Manajerial Bisnis
Publisher : Prodi Magister Manajemen Universitas Wijaya Putra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37504/jmb.v8i1.657

Abstract

This study aims to analyze the effectiveness of the National Health Insurance (JKN) BPJS Kesehatan program in increasing patient visits and health services at Pandan Eye Clinic. The research method used is quantitative with a descriptive and analytical approach. Data was collected through documentation studies, interviews, and observations. The results of the study show that the JKN BPJS Kesehatan program has increased patient visits and the types of health services at Pandaan Eye Clinic. JKN BPJS Kesehatan patients are also satisfied with the health services they receive. In conclusion, the JKN BPJS Kesehatan program has been proven effective in increasing access to and quality of health services at Pandan Eye Clinic.
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