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Analisis Etika Administrasi Publik Dalam Pelaksanaan Kerja di Dinas Sosial Provinsi Sumatera Barat Putra, Nofriadi Eka; Rahmadani, Ismi; Khairunnisa, Ridhatul; Andalusia, Putri; Hanoselina , Yulia; Helmi , Rahmadhona Fitri
Jurnal Ilmu Sosial, Humaniora dan Seni Vol. 3 No. 2 (2024): September - Oktober
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jishs.v3i2.2235

Abstract

This research aims to analyze public administration ethics in the implementation of work at the West Sumatra Province Social Service. Public administration ethics is an important aspect that influences the quality of public services and public trust in the government. The method used in this research is a qualitative approach with data collection techniques through interviews, observation and documentation studies. The research results show that there are several challenges in implementing public administration ethics, such as a lack of employee understanding of the code of ethics, low transparency in decision making, and the practice of nepotism. However, there are also efforts made by the Social Service to improve work ethics, such as ethics training for employees and implementing a monitoring system. This research recommends the need to increase ethical awareness among employees and strengthen monitoring mechanisms to create a more ethical and transparent work environment.
The Role of the Social Affairs Office in Improving the Social Welfare of the Elderly through the Shelter Home Program in Solok City Putra, Nofriadi Eka
Journal of Multidisciplinary Science: MIKAILALSYS Vol 4 No 2 (2026): Journal of Multidisciplinary Science: MIKAILALSYS
Publisher : Darul Yasin Al Sys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/mikailalsys.v4i2.10196

Abstract

Population ageing has become a major social welfare issue requiring responsive local government intervention, particularly for neglected elderly people. However, research on the institutional role of local Social Affairs Offices in improving elderly welfare through shelter home programs remains limited, especially in Solok City. This study aims to analyze the role of the Solok City Social Affairs Office in improving elderly social welfare through the Istana Lansia Serambi Madinah Shelter Home Program and to identify obstacles in its implementation. A qualitative approach with a descriptive case study design was employed, involving eight informants selected through purposive sampling. Data were collected through observation, in-depth interviews, and documentation, then analyzed through data reduction, data display, and conclusion drawing. The findings show that the Social Affairs Office performs three main roles: regulator, facilitator, and change agent. These roles are reflected in policy implementation, provision of basic services, temporary accommodation, health assistance, social and spiritual guidance, psychosocial support, and encouragement of elderly social participation. However, program implementation remains constrained by limited budget, inadequate facilities, insufficient professional assistants, and the absence of sustainable empowerment programs. The study concludes that strengthening institutional capacity is essential to improve elderly welfare services in Solok City. These findings contribute to social welfare studies by demonstrating the strategic role of local government institutions in elderly social protection and provide practical implications for improving shelter-based welfare services through stronger budgeting, facility development, professional staffing, and sustainable empowerment programs.